Remote Port Security Device
User’s Guide
555-024-402
Issue 1
October 1996
Troubleshooting
Page 5-10
Replacing the RPSD Lock or Key
5
Replacing the RPSD Lock or Key
If an RPSD Lock must be replaced, the service call is classified as the highest
priority because a failed Lock prevents all access to or from the RMATS channel.
You may remove the RPSD Lock from the line and, to maintain access to the
RMATS channel, connect the modem directly to the CO line. (Do this only if the
Force Connect command fails as well. See Chapter 3 for further information on
the Force Connect command.)
!
Security Alert:
Without the Lock, the line is not secure.
Lucent Technologies technicians should consider a failed Lock or Key a Severity
4 trouble.
Customers can replace the unit themselves by contacting the National Parts
Sales Center (NPSC). The number for the NPSC is 1 800 ATT-PART.