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Trademarks
DEFINITY is a registered trademark of Lucent Technologies in the U.S. and throughout the 
world.

AUDIX is a registered trademark of Lucent Technologies.

Ordering Information
Call
:

Lucent Technologies Publications  Center

Voice 1 800 457-1235

International Voice 317 361-5353

Fax 1 800 457-1764

International Fax 317 361-5355

Write:

Lucent Technologies Publications Center

P.O. Box 4100

Crawfordsville, IN 47933

Order:

Document No.  585-300-701

Comcode 107395352

Issue 3, November 1994

For additional documents, refer to the section entitled, “Related Documents” in “About This 
Book.”

You can be placed on a Standing Order list for this and other documents you may need. Standing 
Order will enable you to automatically receive updated versions of individual documents or 
document sets, billed to account information that you provide. For more information on Standing 
Orders, or to be put on a list to receive future issues of this document, please contact the Lucent 
Technologies Publications  Center.

Warranty
Lucent Technologies provides a limited warranty on this product.  Refer to the “Limited use 
Software License Agreement” card provided with your package.

European Union Declaration of Conformity
Lucent Technologies  Business Communications Systems declares that XXX equipment 
specified in this document conforms to the referenced European Union (EU) Directives and 
Harmonized Standards listed below:

EMC Directive

89/336/EEC

Low Voltage Directive

73/23/EEC

The “CE” mark affixed to the equipment 
means that it conforms to the above 
Directives.

Disclaimer
Intellectual property related to this product and registered to AT&T Corporation has been 
transferred to Lucent Technologies Incorporated.

Any references within this text to American Telephone and Telegraph Corporation or AT&T 
should be interpreted as references to Lucent Technologies Incorporated. The exception is cross 
references to books published prior to December 31, 1996, which retain their original AT&T 
titles.

Heritage
Lucent Technologies - formed as a result of AT&T’s planned restructuring - designs, builds, and 
delivers a wide range of public and private networks, communication systems and software, 
consumer and business telephone systems, and microelectronics components. The 
world-renowned Bell Laboratories is the research and development arm for the company.

Acknowledgment
This document was prepared by the Product Documentation Development group, Lucent 
Technologies, Denver, CO and Columbus,

 OH.

Summary of Contents for 585-300-701

Page 1: ...585 300 701 Comcode 107395352 Issue 3 November 1994 A Portable Guide to Voice Messaging...

Page 2: ...t This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection agains...

Page 3: ...vided with your package European Union Declaration of Conformity Lucent Technologies Business Communications Systems declares that XXX equipment specified in this document conforms to the referenced E...

Page 4: ...ges Received by you 4 Outgoing Messages Sent by you 4 Tips and Highlights 5 General 5 Getting Messages 6 Leaving Messages When No One Answers 8 Recording Voice Mail 9 Sending Voice Mail 9 Logging In 1...

Page 5: ...eetings Basic 18 Record Greeting 18 Edit 18 Act on New Greeting 18 Tips 18 Activate Previously Recorded Greetings 18 Scan All Greetings 19 Create Personal Greetings Advanced 20 Define Call Types the f...

Page 6: ...26 Delete List 26 Scan List Summaries 26 Tips 26 Review Modify List 27 Personal Directory 28 Create Append Directory 28 Tips 28 Application 28 Review Delete Directory 29 Use Directory Assistance 30 Ti...

Page 7: ...AUDIX users without actually calling their phones Conversely other users can record and send voice mail mes sages directly to your mailbox When convenient you can access your mailbox to get those mes...

Page 8: ...he system Header A summary of an incoming message equivalent to a return address and post mark on a letter It includes the length of the message in minutes and or sec onds Message from John Parrot rec...

Page 9: ...rage area for incoming and outgoing messages and headers Your incoming and outgoing messages are stored in catego ries according to their status The system keeps incoming messages until you delete the...

Page 10: ...een delivered but have not yet been listened to by the recipient Accessed Messages that have been delivered and listened to by the recipient Undelivered Messages that have not yet been sent because yo...

Page 11: ...stem dial the complete phone number including local prefix and the area code if long distance then enter your extension and pass word Log in after leaving a message After you get the greeting for anot...

Page 12: ...ally play all of your messages by pressing just two buttons Scanning is extra useful with a car phone See page 17 Use playback controls When listening to messages you have controls for loudness speed...

Page 13: ...mailbox has limited space When it s getting full the system tells you Delete messages or greetings you don t need Answer messages from your mailbox Answer a message sent by another user immediately a...

Page 14: ...d it with your voice messaging system Log in press N or 6 and enter the person s name last name first The system tells you the extension Transfer to an extension Before or after leaving a message for...

Page 15: ...administrator You can leave messages but you can t get mes sages Customers or other callers can also save time by using the guest password So give it to them along with your sys tem number and extensi...

Page 16: ...ge file Filed outgoing messages can unnecessarily use sys tem storage Schedule delivery Schedule a message for delivery to others at a specified time and date Use the system as a calendar reminder by...

Page 17: ...u are at the Activity Menu see page 2 The system voice prompts tell you what to do and what your options are At any time press H or 4 to get information about your current options Important Change you...

Page 18: ...the Activity Menu 2 Say your name after the tone 3 Press 1 5 Press 1 6 Press to approve 4 Press one of the following 1 to re record return to step 2 2 3 to play back OPTIONAL Tips You usually don t h...

Page 19: ...ep 1 1 Press 5 4 from the Activity Menu 2 Enter new password up to 15 digits and press 3 Re enter new password and press Caution Do not use a password that uses Ascending or descending digits for exam...

Page 20: ...e the owner just press a Enter list ID name and press Repeat step 4 for additional recipients 5 Press to approve addressing Press 1 to stop recording or pause Editing Your Message Press one of the fol...

Page 21: ...ain to undo Press 2 to make your message priority if available Press 2 again to undo Press 3 to schedule delivery Press 3 again to undo Press 4 to file a copy Press 4 again to undo Delivery Options To...

Page 22: ...ge to skip to the next message category 3 Do one of the following To reply to sender by voice mail press 1 1 6 or 1 7 To reply and attach original press 1 1 9 After recording press to approve then sch...

Page 23: ...obile phone users as it requires touching only two buttons 1 Press 7 from the Activity Menu 2 Press one of the following 1 to scan headers and messages 2 to scan headers only 3 to scan messages only 3...

Page 24: ...pause 8 Press to approve Act on New Greeting 9 Do one of the following Press to leave the greeting inactive Follow the prompts to activate the greeting NOTE The system skips Steps 2 and 4 below if the...

Page 25: ...ll calls or for indi vidual call types Scan All Greetings 1 Press 3 2 from the Activity Menu 2 Listen to first greeting status statement 3 Press any combination of the following 0 to listen to a greet...

Page 26: ...permit the use of busy no answer call types This is the case for systems connected to the MERLIN LEGEND system Define Call Types the first time 1 Press 3 4 from the Activity Menu 2 Press one of the f...

Page 27: ...administrator Weekend greetings must be activated manually basic mode only Change Call Type Definition 1 Press 3 4 from the Activity Menu 2 Press any combination of the following 1 to differentiate in...

Page 28: ...ant to assign to a call type 5 Press any combination of the following 1 to use the greeting for each call type 2 to use the greeting for Internal or Busy calls 3 to use the greeting for External or No...

Page 29: ...R or 7 Return to Activity Menu 23 A Portable Guide to Voice Messaging 585 300 701 Issue 3 November 1994 Multiple Personal Greetings Flowchart...

Page 30: ...1 to modify and or resend the selected message 5 Do one of the following To resend the message as is press and go to step 6 To re record a Press 1 a Speak message at the tone a Edit normally a Press...

Page 31: ...or 5 a Press to approve and send immediately Or Enter delivery options see page 15 and press For Undelivered Messages a Enter additional addresses and press Or Enter 1 to review and edit original addr...

Page 32: ...s any combination of the following to skip to next list D or 3 to delete the entire list 0 to review modify list members Go to step 4 of Review Modify List Tips When creating a list you can also appen...

Page 33: ...any combination of the following to skip to the next name D or 3 to delete name 2 to repeat name 2 2 to return to previous name 1 to review from beginning 1 to add delete specified entries or change...

Page 34: ...dress up to 10 characters and press 5 Repeat steps 2 3 and 4 to add more names to your personal directory 6 When finished press to approve Application When name addressing a voice mail message to Dr E...

Page 35: ...to review all aliases While listening to each entry press to skip to next alias D or 3 to delete 2 2 to return to the previous alias to stop reviewing Press 3 to review specific aliases a Enter alias...

Page 36: ...at extension 1 Press N or 6 from anywhere in the system 2 Do one of the following If you want to hear the extension number associated with a name enter the name last name first with no spaces between...

Page 37: ...sage you can Escape to a covering extension by pressing 0 It is possible that no covering extension has been assigned and this won t work Check with your sys tem administrator Transfer to another exte...

Page 38: ..._ ________________ _______________ ________________ _______________ ________________ _______________ ________________ _______________ ________________ _______________ ________________ _______________...

Page 39: ...R or 7 Return to Activity Menu 33 A Portable Guide to Voice Messaging 585 300 701 Issue 3 November 1994 Personal Greetings Log...

Page 40: ...34 H or 4 Help Current Options A Portable Guide to Voice Messaging 585 300 701 Issue 3 November 1994 Command Summary...

Page 41: ...35 H or 4 Help Current Options 35 Flow Chart of Shortcuts...

Page 42: ...36 H or 4 Help Current Options A Portable Guide to Voice Messaging 585 300 701 Issue 3 November 1994 Notes...

Page 43: ...764 FAX 1 317 361 5353 phone outside U S For more information about AT T documents see the AT T Global Business Communications Systems Publications Catalog 555 000 010 Notice The information in this d...

Page 44: ...38 H or 4 Help Current Options A Portable Guide to Voice Messaging 585 300 701 Issue 3 November 1994...

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