Lucent Technologies CRCS, Installation Manual

Page 1: ...Conference Reservation and Control System CRCS Release 6 0 Installation 555 027 109 Comcode 108382085 Issue 1 April 1999...

Page 2: ...botics WinFax is a registered trademark of Delrina Technology Inc Zetafax is a registered trademark of Equisys Limited Screen shots of Microsoft Windows 95 NT 4 0 reprinted with written permission fro...

Page 3: ...Settings 12 n CRCS OpCenter Software Installation 15 n Testing CRCS 19 Logging In to CRCS 19 Setting the Time Zone 20 Adding the MCU 21 Establishing the Communications Link 22 Uploading MCU Options 24...

Page 4: ...l 1999 Contents n OpCenterSP Installation 38 n Testing OpCenterSP 42 n Appendix A Modem Pooling 44 Administering Modem Pool Groups 44 3800 Series Modem Installation 48 3810 48 3820 53 3830 53 7400A Da...

Page 5: ...on between the CRCS OpCenter or the OpCenterSP PC and the MCU can be local if the distance between the two is less than 5000 feet The con nection is considered remote if the distance is greater than 5...

Page 6: ...mum requirements of the release of CRCS OpCenter See Pre Installation Requirements for a list of the required hardware components software and operating system Also make sure you have the list of logi...

Page 7: ...CU Parame ters for each MCU 1 and or 2 11 Schedule a test conference to begin immediately verify that the conference downloads to the MCU and record the CRCS ID 12 From the MCU MT perform a list confe...

Page 8: ...4 Issue 1 CRCS R6 0 April 1999 Upgrading from a Previous Release Figure 1 MCU Link Administration window 15 The upgrade process is complete and you can begin using CRCS OpCenter...

Page 9: ...mponents are required n 266 MHz Pentium II CPU with 64 MB RAM or greater recommended mini mum 100 MHz Pentium with 32 MB RAM n 1024 by 768 pixel resolution 256 color and small fonts n One 17 inch moni...

Page 10: ...imum of 9600 baud Additional serial ports may be required which must support non shared interrupts Login and Passwords Be sure you know the following information n Login password dialed number and COM...

Page 11: ...port to the RS232 cable Configure your CRCS OpCenter or OpCenterSP PC as follows Figure 2 Microsoft Windows Control Panel Settings 1 With your PC powered on select Start Settings Control Panel 2 Perfo...

Page 12: ...rd to set the modem COM ports Click Add then Don t detect my modem Under Manufacturers choose Standard Modem Types Under Models select Standard 9600 bps Modem Choose the appropri ate COM port Communic...

Page 13: ...nd Test manual To connect the PC using the standard serial ports to the modem or data module follow these steps Local Connection to MCU The following hardware is required for a local MCU connection n...

Page 14: ...urce may be either a Modular Trunk Data Module MTDM or a 7400A data module The module connects to a digital port using Digital Commu nications Protocol DCP the 3800 modem connects to an analog port on...

Page 15: ...required go to step 8 If you are using the 7400B data module verify or change the following dip switch settings n For a standalone data only 7400B data module set dip switch 1 to ON UP if no phone is...

Page 16: ...e modem connection to the MCU 1 From Microsoft Windows select Start Programs Accessories HyperTerminal 2 From the HyperTerminal window click the Hypertrm exe icon Figure 8 HyperTerminal Window Setting...

Page 17: ...ta module continue to step 7 For the 7400B data module skip to step 10 7 Type ats24 001 to set the data module for standalone operation without a telephone 8 Remove power from the 8400B data module fo...

Page 18: ...ing CRCS to MCU link 12 Type logoff and exit hyperterminal Repeat this procedure to test COM2 if you are controlling a second MCU NOTE If the MCU login does not display verify that the MCU recognizes...

Page 19: ...ord in an available COM port or installing the bus mouse and turning on the power Figure 10 Loading the CRCS OpCenter Software 2 Insert the CRCS CD ROM 3 From the Windows desktop click Start Run 4 Fro...

Page 20: ...setup wizard window appears click Next 6 When the product identification window appears enter your name com pany and CRCS serial number Click Next 7 From the Select Components window select to install...

Page 21: ...files lucent crcs If there is no directory by that name the setup wizard will create one for you You can also change the destination drive by replacing c with the appropriate drive letter Click Next F...

Page 22: ...l 1999 CRCS OpCenter Software Installation Figure 14 CRCS Setup Copying Files 10 The copying process begins When the installation process is complete select to reboot your PC then click Finish Figure...

Page 23: ...with them If you choose to keep the login names admin and agent be sure to change the default passwords for both of them for security reasons However any additional logins you add do not require a pa...

Page 24: ...MCU is geographically located Typically you would enter the common name for the time zone such as Eastern Mountain or Central Figure 16 Selecting the Time Zone n In the Time Zone Offset section enter...

Page 25: ...anges if appropriate Figure 17 CRCS Setup Adding a Time Zone Adding the MCU 1 Select MCUs from the View menu 2 From the View MCUs window select 3 From the Add MCU window enter 1 or 2 in the MCU ID fie...

Page 26: ...ween the MCU and the CRCS PC Figure 18 CRCS Database Setup Run Link Administration 1 From the Admin menu select Run Link Admin 2 From the MCU Link Administration window select the MCU 1 or 2 from the...

Page 27: ...igure 20 MCU Link Administration Window COM Port Tab NOTE Previous releases of CRCS required a different Hayes modem initialization string than the current release This string supports the new 8400B d...

Page 28: ...g an Endpoint 1 Login to CRCS 2 From the main window click or select Endpoint Template from the View menu 3 From the View Endpoint window notice that the Endpoint1 model end point is already listed To...

Page 29: ...Adding an Endpoint Issue 1 CRCS R6 0 April 1999 25 Figure 21 Add Endpoint Window 6 Click the OK button to add the new endpoint to the Endpoint Database...

Page 30: ...plate click 3 When the Add Conference Template window appears enter a descriptive name for your conference template in the Template Name field and select the supported bandwidth and protocol The templ...

Page 31: ...ddress Again for the purposes of testing the address is optional at this time Figure 23 Adding a Company Adding a Person 1 From the main window click or select People from the View menu 2 From the Vie...

Page 32: ...main window click on the main window or select Site from the View menu 2 From the View Sites window notice there is a listing for External 1 You can use that site for testing or click to add one of yo...

Page 33: ...Pool but do not assign a dialout number to it Dialout numbers for external sites are assigned through the Site Options window when a conference is sched uled 5 Click the Supported Bandwidths tab From...

Page 34: ...Today s Conferences window click 3 From the Add Conference window complete the General tab window by selecting the following items n a convener n multipoint conference type n conference template or se...

Page 35: ...it downloads to the MCU 6 From the OpCenter menu on the Main window select Show 7 Choose MCU1 or MCU 2 from the drop down menu whichever MCU is hosting the scheduled conference 8 From the MCU Status...

Page 36: ...a SatisFAXtion 400 400e Faxmodem only recommended for upgrades of CRCS Windows NT 4 0 The following faxmodem recommendations are for Microsoft Windows NT 4 0 sys tems n US Robotics Sportster 33 6 Faxm...

Page 37: ...ing to manufacturer instructions and connect to COM2 NOTE If CRCS is managing two MCUs install the faxmodem on COM3 or COM4 This requires either an internal modem or installation of a serial card to u...

Page 38: ...1999 Faxmodem Installation Figure 27 Setting Up WinFax PRO 10 From the WinFax PRO Setup WinFax Program window clear the Talk Works component but keep WinFax checked Change the installation directory...

Page 39: ...rom the section Installing a Modem and click Next 13 From the WinFax PRO Setup window make sure that the modem is con nected and power is on then click Next The program will check that your modem is i...

Page 40: ...account that was used to log on and click Next 19 From WinFax PRO Setup Program Group window the new program group is listed as it will appear in the start bar and click Next 20 If you want to registe...

Page 41: ...etup windows Setting Up Reminder Faxes The reminder fax option for CRCS gives you the ability to send reminder faxes to conveners CRCS also controls when those faxes are transmitted An admin level log...

Page 42: ...e ments on page 5 and configure the PC according to Configuring the PC on page 7 2 Complete the OpCenterSP PC to MCU connections as described in Con necting the PC to the MCU on page 9 by connecting t...

Page 43: ...6 When the OpCenterSP setup wizard window appears click Next 7 When the product identification window appears enter your name com pany and OpCenterSP serial number Click Next 8 From the Select Compone...

Page 44: ...w OpCenterSP offers install to a path called c program files lucent opcenter If there is no directory by that name it will create one for you You can also change the destina tion drive by replacing c...

Page 45: ...Files window the setup wizard displays the selected components to be copied Click Next Figure 34 OpCenterSP Setup Copying Files 11 The copying process begins 12 When the installation process is comple...

Page 46: ...em If you choose to keep the login names admin and agent be sure to change the default passwords for both of them for security reasons However any additional logins you add do not require a password 1...

Page 47: ...K and the MCU1 and or MCU 2 Status Boards will appear 7 To test the OpCenterSP link try entering a dedicated conference on the MCU MT and watch the appropriate MCU Status Board for an update regarding...

Page 48: ...ps follow these steps 1 From the MCU MT at the command prompt enter change modem pool num 2 Verify the screen displays the Modem Pool Groups form 3 Use TAB and RETURN to advance to the fields you want...

Page 49: ...accessed via add or change administration command n Group Type Enter combined n Hold Time min Enter the maximum number of minutes 1 through 99 that a conversion resource in the group may be held while...

Page 50: ...2400 4800 9600 or 19200 Separate entries with more than one speed with slashes for example 300 1200 2400 which indicates a maximum of three running speeds For CRCS connec tivity enter 9600 Default is...

Page 51: ...characters for each entry Use the following values 3800 Series Modem Installation 3810 The 3810 modem should be installed in permissive mode Insert a 4 conductor modular plug into the jack labeled DI...

Page 52: ...ync AT M Async DTE Rate 9600 AT Asyn Data Bits 8 AT Asyn Parity Bit None AT Asyn Stop Bits 1 AT DTR Action Stndrd_RS232 AT D DSR Control Stndrd_RS232 AT S RTS Action Ignore AT R CTS Control Forced_On...

Page 53: ...T M AT Escape Char 128 S2 128 Escape GuardTime 1000 msec S12 50 BreakForceEscape Disable AT K CommandCharEcho Disable ATE CarriageRtn Char 13 S3 13 Backspace Char 8 S5 8 Linefeed Char 10 S4 10 Result...

Page 54: ...t Disc Enab 8 msec S65 0 Long Space Disc Disable ATY No Carrier Disc 2000 msec S10 20 No Data Disc Disable AT T NoDataDiscTrig TXD and RXD S80 0 MakeBusyVia DTR Disable S69 0 MI MIC Dialing Disable S8...

Page 55: ...V42 MNP Buffer Err Contrl Mode V42 MNPorBfr AT N V42bis Compress Enable AT H MNP5 Compress Disable AT C EC Negotiat Bfr Disable AT C EC Fallbck Char 13 AT A Flw Cntl of DTE CTS_to_DTE AT Q Flw Cntl o...

Page 56: ...pace disconnect is disabled Y0 Configure Edit Line Dialer n MNP5 Compress is disabled C0 Configure Edit V42 MNP Buffer n Dial Line Rate is set to 9600 bps S41 3 Configure Edit Dial Line n Disable the...

Page 57: ...DTE Rate is under Configure Edit DTE Interface The AT command for Dial Line Rate is s41 r where r is the new rate The corresponding LCD command sequence for Dial Line Rate is under Config ure Edit Dia...

Page 58: ...peration only AT command modems may be used therefore the AT control option should be set to ON Option settings are shown on the following list It is required that 9600 speed be ON for modem pooling f...