9
Terminal Administration
DEFINITY ProLogix Solutions Release 2 Overview 555-235-100
Issue 2 June 1999 9-8
Terminal Administration
DEFINITY ProLogix Solutions includes features that ease, simplify, and accelerate the administration
process from a terminal.
Portless Administration/Administration Without Hardware
The Administration Without Hardware feature gives you the ability to administer station forms without
specifying a port location. Administered stations will not cause alarms or errors to be generated when the
station is translated but not yet installed. These station types are referred to as “phantom” stations. Phantom
extensions can be used for Automatic Call Distribution Dialled-Number Identification Service. This feature
allows a phantom extension to be administered on the switch for each call type that needs to be identified to
agents. The phantom Automatic Call Distribution extension either is “call forwarded” (via an attendant
console) to an Automatic Call Distribution split or has its coverage path defined to include the Automatic
Call Distribution split. The name field administered for the phantom extension will identify to the Automatic
Call Distribution agent the service that the caller is attempting to reach, allowing the agent to properly
address the caller. (Automatic station relocation/terminal translation initialization, which is described in the
next section, is part of the Portless Administration/Administration Without Hardware feature.)
The Administration Without Hardware feature also supports the ability to store station templates (models).
These can later be used with the duplicate station command to implement many station forms of the same
type in the switch.
Summary of Contents for DEFINITY ProLogix Solutions
Page 1: ...DEFINITY ProLogix Solutions Release 2 0 Overview...
Page 2: ...Copyright 1997 1998 by Lucent Technologies All rights reserved...
Page 104: ...5 Automatic Call Distribution ACD Figure 2 A Basic Example of Automatic Call Distribution...
Page 122: ...6 Medium Range Mobility Solution Figure 3 TransTalk 9000...
Page 125: ...6 Long Range Mobility Solutions Figure 4 Long Range Mobility Solutions...
Page 130: ...6 Starter Application Package...
Page 228: ...B Telephones...
