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DEFINITY ProLogix Solutions Release 2 Overview 555-235-100
Issue 2 June 1999 5-2
•
BCMS Vu, which enhances the capabilities of the Basic Call Management
System
•
Call Center Basic, Call Center Deluxe, and Call Center Elite, which enable you
to set up a call center
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CentreVu Virtual Routing
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CentreVu Advocate
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CentreVu Compact Call Center Drop In packages
DEFINITY ProLogix Solutions provides an applications platform that consists of several elements. When
these elements are integrated to meet your business requirements, you will have the advanced call
distribution and management capabilities that will deliver the performance and growth necessary for your
business success.
Note:
Some applications and products are unavailable in some countries.
Please check with your local distributor for further information about
which features and applications are available to you.
Summary of Contents for DEFINITY ProLogix Solutions
Page 1: ...DEFINITY ProLogix Solutions Release 2 0 Overview...
Page 2: ...Copyright 1997 1998 by Lucent Technologies All rights reserved...
Page 104: ...5 Automatic Call Distribution ACD Figure 2 A Basic Example of Automatic Call Distribution...
Page 122: ...6 Medium Range Mobility Solution Figure 3 TransTalk 9000...
Page 125: ...6 Long Range Mobility Solutions Figure 4 Long Range Mobility Solutions...
Page 130: ...6 Starter Application Package...
Page 228: ...B Telephones...