MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 268
Forward and Follow Me
■
Calls received on a Shared SA button
■
Calls received on a Call button on a QCC
■
Calls transferred from a calling group for a voice messaging system (VMS)
connected to a jack programmed as generic VMI.
■
Calls forwarded from other extensions
Calls received on a personal line (an outside line assigned to a button on the
telephone) are forwarded to outside numbers using Remote Call Forward only
under the following circumstances:
■
The extension must be assigned as the principal user of the personal line
through system programming. Only one extension can be the principal user
for a given line/trunk.
■
If the personal line is a loop-start line, it must provide a reliable disconnect
signal. A disconnect signal is the signal sent by the local telephone
company to notify the system that an outside caller has hung up.
Disconnect signaling is considered reliable when a disconnect signal is
sent on every call when the caller hangs up. The line is considered
unreliable when a disconnect signal is not sent on every call. The factory
setting for loop-start lines is Unreliable Disconnect; this setting can be
changed to Reliable Disconnect through system programming. Remote
Call Forward cannot be used to forward calls arriving on a line programmed
as unreliable.
NOTE:
Programming a loop-start line as reliable when, in fact, it does not
provide reliable disconnect signaling leaves the line in a permanent
busy condition after a call on that line has been forwarded to an
outside number.
