MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Applications
Page I-50
Integrated Solution III
I
AUDIX Voice Power with Automated Attendant requires the following system
programming:
■
Set inside dial tone to Outside.
■
Assign Automated Attendants to a calling group and specify the group type
as VMI Integrated.
■
Designate a backup position, such as the system operator, to receive calls
that originally transferred to unanswered or busy extensions or to receive
calls when a caller fails to respond to a message.
■
Specify the number of rings before a call transferred by the VMS is sent to
the backup position.
When you use AUDIX Voice Power Automated Attendant only for Night Service:
■
If the lines/trunks set for answering by Automated Attendant appear at
other extensions, set the No Ring option for the other extensions.
■
Specify the VMI ports that provide Automated Attendant service as
Automated Attendant ports.
Integrated Administration with Fax Attendant requires the following system
programming:
■
IVP 4/6 Board Jacks. For fax response service, you must program the
following items:
— Assign the tip/ring extensions dedicated to fax response into a calling
group for Integrated Administration.
— Set the calling group type to VMI Integrated-Automatic.
— Assign outside lines to the calling group.
— Assign appropriate labels to the lines.
■
Fax Board Ports. Each fax board connects to a T/R extension jack on the
control unit. These extension jacks are regular T/R extension jacks and do
not have to be identified as fax extensions on the system. You must
program the following options:
— Assign appropriate labels to the T/R extensions.
— Assign the T/R extensions to the Night Service Exclusion List; this
enables off-site fax delivery to function at night.
— If users want a waiting fax to light Message LEDs, use SPM to identify
the ports as fax extension jacks on the control unit.
■
Private Fax Extensions. A private fax extension either connects to an
actual fax machine used by an individual or is a phantom extension
associated with an individual’s voice extension. Programming for a private
fax extension depends on whether or not the system’s configuration
supports DID (Direct Inward Dial) lines. In systems with DID, unique DID