System Management
Issue 1 January 1997
3-7
Immediate Output
Purpose
To log ICLID-abandoned calls (incoming calls terminated by the caller before being
answered; the record includes the originating phone number), all incoming calls, and/or
lengthy outgoing calls.
Call records that meet any of the selected conditions are logged into the Immediate
Output file and, optionally, printed immediately. The Immediate Output log is a “FIFO”
(first-in, first-out) self-maintaining file that can hold up to 500 records.
Related Functions
Alert Numbers (Administration menu) is used to log calls to specific numbers.
Organization - Extension (Administration menu) is used to log calls from
specific extensions.
Immediate Output to Printer (Configuration menu) is used to enable printing
logged calls.
View Immediate Output (Listings menu. See related icon, below) is used to
display the Immediate Output log.
Dialog
Box
Log options — ICLID Abandoned and
Incoming Calls.
Minimum Duration. Option to log outgoing
calls exceeding this length (in hrs:min.:secs,
default 24:00:00). For example, 00:10:00
logs calls of at least 10 minutes, 1 second.
Summary of Procedures (Immediate Output)
1.
Select Immediate Output from the Administration menu.
2.
Complete the dialog box.
3.
Select OK to accept changes and exit (Cancel exits without changes).
Related
Icon
This icon has the same function as the View Immediate Output option in
the Listings menu — it opens the viewer to the Immediate Output log:
For details, see Immediate Output in Chapter 4.
See Site
Selection in
Chapter 8.
