About this Guide
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Issue 1 January 1997
Installers should read the following material:
Chapter 2, Installation, provides instructions to load the application, set it up, and
verify call processing; its companion Appendix A, Worksheets, provides blank
worksheets to collect the information required at this time.
Chapter 6, MERLIN LEGEND Reporter at a Polled Site, provides additional
installation instructions to enable sending SMDR data to a Central Site.
Chapter 7, PSU at a Polled Site, provides detailed instructions to install a
Pollable Storage Unit at a remote site.
Chapter 8, Central Site of a Multi-site Configuration, provides additional
installation instructions in a multi-site configuration, as well as instructions to add
polled sites.
System managers should read the following material:
Chapter 1, About MERLIN LEGEND Reporter, provides an overview of the
system and simple explanations of logging in and using system menus and
dialog boxes.
Chapter 3, System Management, describes the functions used to set up and
update the information that keeps your system running smoothly.
Chapter 4, Reports and Listings, describes all report-generating and viewing
functions; its companion Appendix B, Sample Reports, shows report printouts.
Chapter 5, Utilities, describes the functions used in maintaining the system files,
as well as backup operations.
Appendix C, Specifications, provides technical information about the system
requirements and capacities.
Appendix D, Getting Assistance for Problems, describes basic troubleshooting
and, if necessary, how to obtain help.
Appendix E, PC Serial Ports, provides detailed information about PC serial ports,
as well as how to resolve IRQ conflict problems.
