Issue 1 January 1997
4-1
4 Reports and Listings
4
This chapter describes how to generate reports and listings and how to use the report,
immediate output and message viewer functions.
The chapter is organized into the following sections:
Common Functions — describes the general procedures to run reports or listings
on a schedule or immediately, how to define their output and set up charts.
Report-specific Functions — describes all reports on the call record database:
— Organization Reports
— Selection Reports
— Account Code Reports
— Traffic Reports
Viewing Functions — describes how to display, print, save, or delete the
message log and immediate output files, as well as any report sent to the screen
or saved to a system file.
See Reports in Chapter 8 (Part II - Multi-site Configuration) for details on
report selection from the Central Site in a multi-site configuration.
Examples show Windows 3.1 / Windows for Workgroups 3.11 dialog boxes.
