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About this information product
Worldwide Services
x x x i v
365-372-334 R2.0
Issue 4, November 2004
Technical Support
Lucent Technologies provides the following Technical Support
Services:
•
Remote Technical Support (RTS) - remote technical support to
troubleshoot and resolve system problems.
•
On-site Technical Support (OTS) - on-site assistance with
operational issues and remedial maintenance.
•
Repair and Replacement (R&R) - technical support services for
device repair/return or parts replacement.
•
Lucent OnLine Customer Support - online access to information
and services that can help resolve technical support requests.
Important!
Technical Support Services are available 24 hours a
day, 7 days a week.
Customers inside the United States and Canada
Technical Support Services can be reached at
1-866-LUCENT8
(866-582-3688): Prompt 1.
Customers outside the United States
Technical Support Services can be reached at +1-630-224-4672:
Prompt 2.
Web-Site
For additional information regarding Worldwide Services, refer to the
Lucent Technologies’ web-site at
http://www.lucent.com/products
1.
Click on
Browse the catalog
2.
Click on
Worldwide Services Solutions
3.
Select the desired service to display:
•
Engineering and Installation
•
Technical Support Services
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Summary of Contents for Metropolis DMXplore
Page 8: ... C O N T E N T S v i i i 365 372 334 R2 0 Issue 4 November 2004 ...
Page 16: ... T A B L E S x v i 365 372 334 R2 0 Issue 4 Novmeber 2004 Glossary ...
Page 286: ... Backplane Pin Replacement Replacement Methods D 1 0 365 372 334 R2 0 Issue 4 November 2004 ...
Page 292: ... Installation Checklist Overview E 6 365 372 334 R2 0 Issue 4 November 2004 ...
Page 326: ... G L O S S A R Y G L 3 0 365 372 334 R2 0 Issue 4 November 2004 ...