Introduction
Selecting the VMS Hunt Delay
You must set the Automated Attendant service to handle calls in one of two ways:
Immediate Call Handling or Delayed Call Handling.
Immediate Call Handling
The PARTNER MAIL system answers incoming calls after the second ring by playing
the Automated Attendant Day or Night Greeting (Figure 1-2). Callers using rotary
phones or callers requesting assistance can be transferred to the receptionist’s
extension or any other predesignated extension.
PARTNER II
Control Unit
Central office lines
PARTNER MAIL
answers by 2nd
r i n g ?
Yes
System User
No
PARTNER MAIL
Figure 1-2. PARTNER MAIL System as Immediate Call Handler
1-8
System Services and Features
