Introduction
Fax Call Handling
The Automated Attendant service recognizes and routes fax calls the fax machine(s)
if the PARTNER MAIL system has a Fax Extension or Fax Extension Hunt Group
administered. You must select Immediate Call Handling to use the Fax Call Handling
feature. Fax Call Handling eliminates the need to dedicate a line for fax machines.
You can enhance this feature by designating a Fax Message Receiver as described
earlier in this chapter.
Delayed Call Handling
An outside call rings at the system extensions. If a system user does not answer the
call after the fourth ring, the PARTNER System sends the call to the Automated
Attendant service as shown in Figure 1-3. This delay allows any system user to
answer the call before the PARTNER System routes the call to the PARTNER MAIL
system.
PARTNER II
Control Unit
Central Office Lines
System User
Answers call after fourth ring
PARTNER MAIL
Figure 1-3. PARTNER MAIL System as Delayed Call Handler
System Services and Features
1-9
