User’s Guide ...
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... LUKAS BLACKBOX
Q. The left and right sides of the stored video are blurring.
A. Due to the characteristic of wide lens, blurriness, distortion and left and right deviation may
occur on the left and right sides, 20% of the video image. More than 10% of the left and right
image deviation (10 % or more with MTF Standard).
Q. Time becomes slightly incorrect of the GPS model. (Persistent Power Connection)
A. The product with GPS in LUKAS Black Box product group has the time correction feature with
satellite signal reception which updates and corrects the time once only in the initial booting
process when the power is turned on. Therefore, despite the GPS, when the power is always
on using the persistent power connection, the built-in RTC clock circuit is the one keeps the
time of the product.
RTC keeps the time with certain clocking. And, because of the error of the clocking, when the
product power is on for several days, 1 second difference is occurred. The time difference can
be built up when the product is on for a long period of time. To correct the time, turn the
power off and turn on the Black Box in the area with GPS reception to receive the satellite
time and update the time of the product.
Q. The map does not show in Exclusive Viewer of a Black Box with GPS.
A. The Google map connection used for GPS map presentation is available only the used PC s
Internet Explorer s version 7.0 or later version. Basically, in case of XPs, the basic Explorer s
version is 6.0 so that the user needs to update. To check the Internet Explorer, open the
internet window, Click "Help," then choose "About Internet Explorer to find the current
version number. Thank you.
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Center (02-2093-1257).
Since the most of the problem happens by the locked SD memory card, please check the card
s lock.
Q. The vehicle is parked on a slope. But, Parking Mode is failed (only on the HD quality Black
Box).
A. LUKAS Black Box LK-3700G Model has the automatic parking change function which
analyses various information including the location moving information and the vehicle s
parking degree to figure if the vehicle is in the parking state. However, if the vehicle is parked
on a rapid slope, the Black Box installed in the vehicle may not recognize the parking.
In this case, when the vehicle is positioned with the angle more than set value, the Black Box
misunderstand that the vehicle is in a event and causes the symptom. The user should
consider this fact to perform the right use so that Parking Mode can be applied.
Q. It seems a high temperature is produced by the problem. I wonder if this is normal.
A. LUKAS Black Box Series are developed for the storage temperature in -30 ~ 80 degrees and
the operation temperature in -20 ~ 70 degrees. It is very important for a electronic device to
keep the operation environment since exceeding limits of the condition can cause
malfunctions of the product. The most of users are considered to use the products within the
right operation temperature so that there won t be much problem. The users using the
persistent power ask what if the temperature suddenly increased when the vehicle is parked
in outside during the summer, time to time. The sudden increase of the temperature won t be
a problem in the operation environment specification.
Q. The stored video is not focused.
A. The excessive exposure caused by the angle of Black Box may produce blur video. Check
the video after adjusting the angle lowered from the recommended installation angle. For
other causes, the foreign substance or the finger print on the lens as well as the excessive
tinting and the backlights may affect the blurriness. For the focus issue on the left and right
sides, since the lens is manufactured based on the center focus, the wide angle lens has the
deviation on the left and right sides. For more detailed review, please send the blur video to
lukas@qrontech.com, the staffs will respond after the verification of the symptom.
