Lumens VC-A71P, User Manual

Page 1: ...VC A71P 4K PTZ Video Camera User Manual English To download the latest version of Quick Start Guide multilingual user manual software or driver etc please visit Lumens https www MyLumens com support ...

Page 2: ... 10 4 1 Preparation before installation 10 4 2 Instruction for installation 10 4 3 Connecting devices 19 Chapter 5 Remote Control and Setting Menu 22 5 1 Functions of remote control 22 5 1 Setting Menu 23 Chapter 6 Network Function Settings Description 33 6 1 Connecting Camera to Network 33 6 2 Web Page Function Description 37 Chapter 7 DIP Switch Setting 51 7 1 DIP SWITCH 51 Chapter 8 Troubleshoo...

Page 3: ...duct Lumens Digital Optics Inc hereby reserves the right to make changes to product specifications without prior notice The information in this file is subject to change without prior notice To fully explain or describe how this product should be used this manual may refer to names of other products or companies without any intention of infringement Disclaimer of warranties Lumens Digital Optics I...

Page 4: ...ot open or remove covers otherwise it may expose you to dangerous voltages and other hazards Refer all servicing to licensed service personnel 1 11 Unplug this product from the wall outlet and refer servicing to licensed service personnel when the following situations happen If the power cords are damaged or frayed If liquid is spilled into the product or the product has been exposed to rain or wa...

Page 5: ...has been tested and found to comply with the limits for a Class A computer device pursuant to Article 15 J of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standa...

Page 6: ...nts VC A71P Instruction for installation Remote Control Power Cord Power Adapter RS 422 Connector Appearance may vary depending on country region Metal Plate A Metal Plate B M3 Screws Silver x8 Black x2 Quick Installation Guide ...

Page 7: ...ptions 1 Tally Lamp Display the Tally Lamp status of the camera 2 Camera lens 30x HD camera lens 3 Power LED indicator Display the status of the camera please refer to 3 2 Description of LED indicator 4 Standby LED indicator Display the status of the camera please refer to 3 2 Description of LED indicator ...

Page 8: ...T SWITCH Adjust the resolution setting The default is 3840 x 2160 59 94p 10 Audio input Support Line In Mic In 11 Network port Network port supports routers or hubs of PoE IEEE802 3BT with power supply 12 DC 12 V power connector AC power supply connecting port 13 IR SELECT The remote control ID setting is only controlled after corresponding to the Camera Select on the remote control 14 Kensington ...

Page 9: ...e 4 pieces of rotatable food pads on the bottom by rotating counterclockwise and then install the mental plates 3 2 Description of LED indicator Status Power Standby Startup in progress initialization Green light Orange light In use Green light No indicator In standby mode No indicator Orange light 3 3 Tally Lamp Function Description 3 3 1 Tally Lamp function may be enabled through the control of ...

Page 10: ...9 p 6 Green light full brightness p 7 Orange light full brightness ...

Page 11: ...a proper place for installation of camera in advance Please determine an installation place according to the following requirements 4 1 1 1 Confirm the position for the object to be captured 4 1 1 2 Confirm whether the camera is set at a proper distance from other light sources 4 2 Instruction for installation 4 2 1 I would like to install camera on the desk 4 2 1 1 Precautions for installation Pl...

Page 12: ... and equipment required during the installation 1 Accessories in the box metal plates A B M3 screw silver x 8 black x 2 2 Screw for locking on ceiling mounted hanger x 4 3 Drilling machine screw driver ladder 4 2 2 2 Camera Size Length x Width x Height 186 x 232 6 x 187 7 mm Weight 3 0 Kg ...

Page 13: ...12 4 2 2 3 Max rotation dimension of camera 4 2 2 4 Size Diagram 1 Bottom of machine The camera can be mounted on a 1 4 20 UNC PTZ tripod deck by using the lock holes on the bottom for the tripod ...

Page 14: ...13 ...

Page 15: ...14 2 Metal Plate size diagram Metal plate B ceiling side Metal plate B locking screw Metal plate B locking bolt M3 threaded hole M3 threaded hole M3 threaded hole ...

Page 16: ...15 Metal plate A machine side Metal plate A locking screw ...

Page 17: ...at about 3 kg If it is to be installed on the ceiling please use the hanger that has obtained UL security approval to prevent the machine from falling down 4 Please check whether the camera is installed securely on a regular basis 5 Please clean the cooling fan located at the bottom to ensure the good heat dissipation effect of the machine on a regular basis 4 2 2 6 Installation steps 1 Remove 4 p...

Page 18: ...se use the hanger that has obtained UL security approval 2 Please reserve the hole for the connecting wires of the camera 4 Combine the metal plate A and the metal plate B 1 Push the metal plate A up to the ceiling and then to the right to latch the metal plate B 2 And then secure with 2 M3 silver screws and 1 M3 black screw black screw ...

Page 19: ... connecting wires from the camera 2 Uninstall the camera together with the ceiling loosen the three screws that fix the metal plates A and B and push to the left to remove the machine 3 Then remove the screws on the hanger and the machine ...

Page 20: ...19 4 3 Connecting devices 4 3 1 Connecting RS 232 With RS 232 in out at most 7 Lumens cameras can be connected RS 232 pins definition instructions ...

Page 21: ...20 4 3 2 Connecting RS 422 With RS 422 at most 7 Lumens cameras can be connected Note When RS 422 connection is being used do not use RS 232 connection RS 422 pins definition instructions ...

Page 22: ... pull out in the direction shown by the arrow in the figure below 2 Peel off a section of copper wire AWG Nos 28 to 18 and insert it into the connector hole then use flat screw driver to fix it 3 Insert the wired RS 422 connector back to the Camera Now the connection is completed ...

Page 23: ...length Focus Auto Auto Focus Freeze Freeze the screen Home Enter Go back to the main page Execute Info Status information L R Direction Set L R Direction Normal Menu Display OSD menu Mirror Rotate the image OFF Mirror Flip Rotate Pan Tilt Reset Clear the Pan Tilt setting Picture Switch image effect OFF Neg B W Power Power Switch Preset Appoint an ID 0 9 to save the current position data Reset Appo...

Page 24: ...sure Comp On Off AE Level Exposure Comp Level 5 C 5 The value can be adjusted after Exposure Comp is activated Spot Light On Off Spot Light Position X 0 6 Y 0 4 The value can be adjusted after Spot Light is activated Shutter Pri 60 30 mode 50 25 mode Adjustable when the Exposure mode is set to Shutter Pri 1 10000 1 10000 1 5000 1 5000 1 3000 1 3000 1 2500 1 2500 1 2000 1 1750 1 1500 1 1250 1 1000 ...

Page 25: ...16 15 F18 16 Off Adjustable when the Exposure mode is set to Iris Pri Manual Gain 1 0 dB 2 3 dB 3 6 dB 4 9 dB 5 12 dB 6 15 dB 7 18 dB 8 21 dB 9 24 dB 10 27 dB 11 30 dB 12 33 dB 13 36 dB 14 39 dB 15 42 dB 16 45 dB Adjustable when the Exposure mode is set to Manual Manual Speed 60 30 mode 50 25 mode Manually set the shutter 1 10000 1 10000 ...

Page 26: ... 1 600 1 500 1 425 1 350 1 300 1 250 1 215 1 180 1 150 1 120 1 120 1 100 1 100 1 90 1 75 1 60 1 50 1 30 1 25 1 15 1 12 1 8 1 6 1 4 1 3 1 2 1 2 1 1 1 1 Manual Iris 1 F1 6 2 F2 3 F2 2 4 F2 7 5 F3 2 6 F3 8 7 F4 5 8 F5 4 9 F6 3 10 F7 8 11 F9 12 F11 13 F13 14 F16 15 F18 16 Off Manually set the iris ...

Page 27: ...F5 4 5 F6 3 6 F7 8 7 F9 8 F11 Max limit value of iris WDR 1 Off 2 1 3 2 4 3 White Balance Mode 1 Auto 2 Indoor 3 Outdoor 4 One Push WB 5 ATW 6 Manual 7 Sodium Lamp Select the color temperature mode 1 4000k 7000k 2 3200k 3 5800k 4 1700k 10000k 5 1700k 10000k 6 Custom 7 2800k One Push Trigger ENTER One push trigger Manual Red 0 C 128 Adjustable when the white balance mode is set to Manual ...

Page 28: ... Mode Load ENTER Adjustable when the Image mode is set to Custom After selected the corresponding Image mode parameters will be read and applied to Custom Brightness 0 A 15 Adjustable when the Image mode is set to Custom Hue 0 A 15 Adjustable when the Image mode is set to Custom Saturation 0 A 15 Adjustable when the Image mode is set to Custom Gamma 0 A 3 Adjustable when the Image mode is set to C...

Page 29: ...t the rotation speed of the cradle head when Preset is executed PTZ Speed Comp On Off Set the Pan Tilt moving speed to vary from the zoom position D Effect Mirror 1 Off 2 MIRROR 3 Flip 4 Mirror Flip Set the mode at which the image is mirror or flipped Auto Focus AF Sensitivity 1 LOW 2 Middle 3 High For AF triggering speed the higher the speed is the faster AF is triggered AF Frame 1 Center Area 2 ...

Page 30: ...On Off Enable Disable DHCP setting using left and right arrow keys and press ENTER to apply setting IP Address 192 168 100 100 Press ENTER to be in modify mode select the item to be modified using the up and down keys and modify the value using the left and right keys or the numeric keys Subnet Mask 255 255 255 0 Press ENTER to be in modify mode select the item to be modified using the up and down...

Page 31: ...s 1 500ms Encode Type 1 AAC 2 G 711 Encode Sample Rate 1 48 KHz AAC 2 44 1 KHz AAC 3 16 KHz AAC 4 16 KHz G 711 5 8 KHz G 711 Set the encode type and sample rate SDI supports the audio output of 48 KHz only System Prompt On Off Turn on off the prompt information on the display IR Receive On Off When it is Off the remote control will not be able to control the camera At this moment turn off and then...

Page 32: ... function is enabled the screen will Freeze when Preset is executed Freeze will be released after Preset is completed Control Port RS 232 RS 422 Choose whether the control interface used is RS 232 or RS 422 Protocol VISCA Pelco D Baud Rate 9600 38400 Choose the transmission speed of the control signal VISCA Address 0 7 The Protocol set to VISCA allows the camera ID address to be assigned Select 0 ...

Page 33: ...40 x 2160 29 97p 4 3840 x 2160 25p 5 1080p 59 94 6 1080p 50 7 1080p 29 97 8 1080p 25 9 720p 59 94 10 720p 50 11 720p 29 97 12 720p 25 Choose the output resolution Factory Reset On Off Resume the factory default setting Status Display the current setting status ...

Page 34: ...IP address of the computer should be changed so that it is on the same network segment as the camera e g The factory preset default IP address of VC A71P is 192 168 100 100 The computer IP address must be set with the same network segment such as 192 168 100 101 so that the computer can be connected correctly with the camera Change network settings Switch or router Network cable Network cable VC A...

Page 35: ...efault password 6 1 3 Using Lumens VMS Software to View the Images Open LUMENS VMS software Please download from the Lumens official website Search for the camera Press automatically search for the device button to locate the VC A71P camera Click VC A71P in the list and start operation after connecting to network Note When using automatic search the camera and computer must be in the same network ...

Page 36: ...onnection such as VLC Quick Time and PotPlayer RTSP connection address formats are as follows RTSP Main Streaming 1080P H 265 rtsp camera IP 8554 hevc RTSP Sub1 Streaming 1080P H 264 rtsp camera IP 8557 h264 RTSP Sub2 Streaming 720P H 264 rtsp camera IP 8556 h264 Example Open VLC software and enter URL rtsp 192 168 4 48 8554 hevc ...

Page 37: ...36 ...

Page 38: ...he first login please refer to 6 2 3 User Management Modify the default password 3 Language selection Currently the system supports English Traditional Chinese and Simplified Chinese 4 Remember password Save user account name and password to the browser When you log in next time there is no need to re enter them 5 Login Log into the administrator screen on the website 1 2 3 5 4 ...

Page 39: ... Preset setting Select the number first and then select SAVE or LOAD 3 Zoom ratio Adjust the zoom in or zoom out ratio via scroll bar 4 Preview window Display the screen currently captured by the camera 5 Power button Turn on or turn off the camera power 6 Switch to Full Screen Switch the preview window to full screen 4 3 2 1 5 6 ...

Page 40: ... 2 Permission setting Set the new account management permissions User Type Admin Operator Viewer View images V V V Settings V V X Account management V X X 3 Applying setting Add the newly created user to the list of account 4 List of accounts Edit Modify the user password and permissions Delete Delete the user account 1 2 3 4 ...

Page 41: ...0P 59 94 50 29 97 25 fps After switching to the resolution the camera will restart Please refresh the browser 2 Output Source Output Source setting 3 HDMI YUV Select YUV422 or YUV420 This function is only available for these two resolutions 3840 x 2160 59 94p and 3840 x 2160 50p and remains in display mode for all other resolutions 4 Apply After the setting has been modified select this button to ...

Page 42: ...C A71P supports 3 streaming outputs Please refer to 6 2 5 1 Streaming Parameter Setting for relevant settings 4 Open Streaming Confirm whether or not the streaming function is opened 5 Force I Frame Check this item to insert IDR frame into specified series flow and apply its setting User s setting will be reserved and displayed in GUI interface 6 2 5 1 Streaming parameter setting Function Streamin...

Page 43: ...re Comp Level Select exposure compensation level Gain The gain limit is adjustable when the exposure mode is set to Manual Iris The size of aperture is adjustable when the exposure mode is set to Manual or Aperture Priority WDR Set the level of wide dynamic range WDR in order to obtain better images Shutter Speed The shutter speed is adjustable when the exposure mode is set to Manual or Shutter Pr...

Page 44: ...stable when the white balance mode is set to One Push WB Manual Red Blue Manually adjust blue red color temperature 4 Focus Mode Select manual automatic focus Focus Range The focusing range is adjustable when the focus mode is set to Manual AF Sensitivity Set automatic focus sensitivity AF Frame Set automatic focus range 5 MIRROR Mirror Set automatic flip mode ...

Page 45: ...en no custom setting is needed reset the picture parameters back to the factory default by selecting this item 6 Gamma Gamma Level adjustment Adjustable when the image mode is set to Custom 7 Brightness Brightness adjustment Adjustable when the image mode is set to Custom 8 Contrast Contrast adjustment Adjustable when the image mode is set to Custom 9 Saturation Saturation adjustment of the image ...

Page 46: ...ck effect setting Set MIC In Line In 3 Audio Volume Adjust Volume 4 Audio Delay Turn on off Audio Delay 5 Audio Delay Time ms Set Audio Delay Time 1 500ms 6 Encode Type AAC G 711 7 Encode sample rate Set Encode sample rate 48 KHz AAC 44 1 KHz AAC 16 KHz AAC 16 KHz G 711 8 KHz G 711 1 2 3 4 5 6 7 ...

Page 47: ...Disable Multicast It is suggested to enable Multicast when the number of users online watching the live image simultaneously is more than 4 4 MPEG TS Setting Set MPEG TS format Remark The following port has been used by the camera Setting of the port may not connect correctly 8554 8556 8557 8080 80 81 9090 23 5 SRT Setting 1 Set the field of SRT and then check the item to open SRT streaming After ...

Page 48: ...setting is available only when DHCP function of camera is closed 6 2 10 Setting Time No Item Function Descriptions 1 Camera Time Display the date and time of the camera 2 Set the Time Manual Configuration Set time manually Synchronize with computer time Set the camera time according to the computer time Synchronize with SNTP server Set the camera time synchronously with the SNTP server Remark SNTP...

Page 49: ...ate The camera firmware may be upgraded via web page For the upgrade method please download the FW upgrade manual from Lumens official website 6 2 12 Setting Maintenance Incident Log No Item Function Descriptions 1 Event Logs If the camera encounters errors an error code log will be established ...

Page 50: ...ting 2 Setting File The web page setting parameters can be exported from the computer and imported applied to another camera 3 Protocol Setting Communication protocol related settings for connection with RS 232 RS 422 communication 6 2 14 About No Item Function Descriptions 1 Camera name Display the camera name 2 Firmware Version Display the firmware version of the camera 1 2 3 1 2 3 ...

Page 51: ...50 3 Serial No Display the camera serial No ...

Page 52: ...xecuted action 7 1 2 IR SELECT Selected by Remote control When using the remote control please make sure the settings of IR SELECT and the Camera Select of the remote control are consistent ID Setting 1 2 3 ID Resolution Frame Rate 0 3840 x 2160 59 94P 1 50P 2 29 97P 3 25P 4 1920 x 1080 59 94P 5 50P 6 29 97P 7 25P 8 1280 x 720 59 94P 9 50P A 29 97P B 25P C Reserved Reserved D E F ...

Page 53: ...EEE 802 3bt hubs 2 There is no image output from VC A71P 1 Check the power supply or PoE supply functions 2 Confirm the output signals are in streaming output 3 Confirm whether the camera resolution can be used together with the monitor equipment If 4k output confirm the monitor equipment supports 4K output 4 Replace the cables and make sure they are not faulty 3 RS 232 cannot be controlled 1 Conf...

Page 54: ...ation Supplier Lumens Integration Inc 4116 Clipper Court Fremont CA 94538 United States e mail support mylumens com FCC Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired op...