18
19
Power plug is
abnormally hot.
Portions of the power
cord are abnormally
hot.
Power cord
abnormalities such as
twisting, swelling, or
denting.
Sparks from the power
cord.
Sparks from the power
plug.
Light does not
illuminate.
Main body is
abnormally hot.
Main body is partially
warped.
A part of the device
has broken.
Device has been
dropped.
A burning smell.
Outlet connection may
be loose.
Power cord may be
beginning to burn out.
Weight and or/object is
being applied to a
portion of the cord.
Sometimes sparks emit
when the power plug is
inserted into the outlet
while the power is on.
This is not an
abnormality, but a
phenomenon that
occurs when electrical
appliances are
connected to a
current-carrying outlet.
Dust and/or debris may
be caught in the air
intake, heating element,
or attachments.
Use an outlet that is not
loose. If there is still an
abnormality,
immediately stop use
and contact the Repair
Center.
Immediately stop use
and contact the Repair
Center.
Insert the power plug
into the outlet after
turning off the main
switch.
Immediately stop use
and contact the Repair
Center.
It is possible that the
inside of the device may
be broken. If there is an
abnormality,
immediately stop use
and contact the Repair
Center.
Turn the power off and
pull out the power plug
before conducting
maintenance (page 16.)
If there is still an
abnormality or if debris
is still stuck to the
heating element,
immediately stop use
and contact the Repair
Center.
Strange sounds or
vibrations while using.
Hot air is hotter than
usual.
Air frequently cools
despite using hot air
setting.
Air flow is weak.
Air blows
inconsistently.
Air stops blowing.
Air stops blowing and
the inside becomes
bright red.
Device seems to be less
effective than before.
Your hand, hair, etc. may
be blocking the air
intake or air outtake.
Dust and/or debris may
be stuck in the air intake.
Dust and/or debris may
be caught in the air
intake or air outtake. If
something is blocking
the air intake or air
outtake during use, the
air may suddenly get hot
which will activate the
thermal safety device,
resulting in cool air.
Dust and/or debris may
be caught in the air
intake or air outtake.
Dust and/or debris may
be caught in the air
intake or air outtake.
Presence of internal
moisture.
Immediately stop use
and contact the Repair
Center.
Please use in a way so
that nothing blocks the
air intake or air outtake.
Turn the power off and
pull out the power plug
before conducting
maintenance. If there is
still an abnormality,
immediately stop use
and contact the Repair
Center.
Turn the power off and
pull out the power plug
before conducting
maintenance. If there is
still an abnormality,
immediately stop use
and contact the Repair
Center.
Immediately stop use
and contact the Repair
Center.
Turn the power off and
pull out the power plug
before conducting
maintenance. (Page 16)
Turn on the device in a
moisture-free area and
let it run for several
minutes on the HIGH or
LOW setting.
Please be present while
conducting.
Barrel Mode
Barrel attachment does
not consistently heat
up when power is
turned on.
Barrel attachment does
not heat up when
power is turned on.
Set temperature
cannot be maintained.
Strange sound when
using.
Power cord may have
started to burn out.
Immediately stop use
and contact the Repair
Center.
Condition
Possible Cause
Treatment
Condition
Possible Cause
Treatment
Condition
Possible Cause
Treatment
If the above troubleshooting measures do not resolve the current
issue, do not attempt to repair the device by yourself.
Please contact the Repair Center.
For details, please refer to page 20.
Brush Mode / Barrel Mode
Brush Mode
TROUBLESHOOTING
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