Warranty information
Limited warranty
Unless otherwise stated, your product is covered by a one (1) year parts
and labor limited warranty. It is the owner’s responsibility to furnish
receipts or invoices for verification of purchase, date, and dealer or
distributor. If purchase date cannot be provided, date of manufacture will
be used to determine warranty period.
Returning under warranty
Any Product unit or parts returned to Luminex LCE must be packaged in a
suitable manner to ensure the protection of such Product unit or parts,
and such package shall be clearly and prominently marked to indicate that
the package contains returned Product units or parts. Accompany all
returned Product units or parts with a written explanation of the alleged
problem or malfunction.
Freight
All shipping will be paid by the purchaser. Items under warranty shall have
return shipping paid by the manufacturer only in the European Union.
Under no circumstances will freight collect shipments be accepted. Prepaid
shipping does not include rush expediting such as air freight. Air freight
can be sent customer collect in the European Union.
Warranty is void if the product is misused, damaged, modified in any way,
or for unauthorized repairs or parts.
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DMX512-A 2.10 HUB
