INSTRUCTION | P30
Cleaning
Stainless Steel Tray Inserts
Wash Stainless Steel Tray Inserts with warm soapy water or in a dishwasher.
Stainless Steel Hooks
Wash Stainless Steel Hooks with warm soapy water or in a dishwasher.
Non-Stick Mesh Sheet (Not Included)
Wash Mesh Sheets with warm soapy water or in a dishwasher.
INSTRUCTION | P31
Warranty
!
WARNING:
The Hanging Rack cannot be washed in a dishwasher
The Luvele Breeze Food Dehydrator comes with a 1 Year Total Cover Warranty.
Our warranty will covers any manufacturing fault with the product and will also cover
damage caused during transit.
Your warranty starts from the purchase date of your Luvele product. Please visit
www.luvele.com.au to register your warranty. Further instructions can be found
on your warranty card.
Warranty Process
We want to make any warranty claim as simple as possible for you. All you need to
do is contact us at
support@luvele.com.au
and provide us information about the
problem you are having with your item. Firstly, we will suggest some troubleshooting
ideas to establish whether or not the issue can be fixed without a return. Photos or
a short video of the fault may be requested if and where appropriate, and if it will
ensure a faster resolution.
Generally, if you have an issue with your item within 30 days of receiving it, we will
send you a brand new item. The new item will be shipped within 48 hours of
receiving the faulty item back. A confirmation email will be sent when we receive your
product back.
If you have an issue after the 30 day period we will consider repairing your item if
suitable. If it cannot be repaired it will be replaced with a brand new item.
We are here to help, so please email us and the best solution to meet your needs
will be offered.
support@luvele.com.au
|
www.luvele.com.au
