The complete Luvele range of products is backed by our 1 Year Total Cover Warranty.
Our warranty will covers any manufacturing fault with the product and will also cover
damage caused during transit. Your warranty starts from the purchase date of your
Luvele product.
Please visit www.luvele.co.uk/warranty to register your warranty. If your product was
ordered through a seperate retailer then please keep store invoice for warranty claims.
Warranty Process
We want to make any warranty claim as simple as possible for you. All you need to do
is contact us at support@luvele.co.uk and provide us information about the problem
you are having with your item. Firstly, we will suggest some troubleshooting ideas to
establish whether or not the issue can be fixed without a return. Photos of the fault may
be requested if and where appropriate,and if it will ensure a faster resolution.
Generally, if you have an issue with your item within 30 days of receiving it, we will
email you a prepaid return label that can be printed out and used to send the item
back with. We will then generally send you a brand new item. The new item will be
shipped within 48 hours of receiving the faulty item back. A confirmation email will be
send when your faulty item is received back.
If you have an issue after the 30 day period we will consider repairing your
item if suitable. If it cannot be repaired it will be replaced with a brand new
item. Refunds will only be offered within the 30 day money back guarantee,
if you choose this option over a new replacement. Outside of this 30 day
period, your item will be repaired or replaced.
Pease email us and the best solution to meet your needs will be offered.
support@luvele.co.uk | luvele.co.uk
INSTRUCTION | P16
Warranty
LUVELE ECLIPSE MEAT GRINDER
Instruction booklet
LEMG1200WUK
