INSTRUCTION | P16
Warranty
LUVELE PURE YOGURT MAKER
Instruction booklet
LPYM300W
INSTRUCTION | P17
The complete Luvele range of products is backed by our 1 Year Total Cover
Warranty. Our warranty covers any manufacturing fault with the product and also
covers damage caused during transit.
Your warranty starts from the purchase date of your Luvele product. You do not
need to register your warranty as your details are automatically recorded at the time
of purchase.
WARRANTY PROCESS
We want to make any warranty claim as simple as possible. Simply contact us at
support@luvele.com
and provide information about the problem you are having
with your item. Firstly, we will suggest some troubleshooting ideas to establish
whether or not the issue can be fixed without a return. Photos of the fault may be
requested if and where appropriate, and if it will ensure a faster resolution.
If a return is required, we will email you a prepaid return label that can be printed
out and used to send the item back. The new replacement item will be shipped
within 48 hours of receiving the fault item back. A confirmation email will be sent
when your faulty item is received back.
We are here to help, so please email us and the best solution to meet your needs
will be offered.
support@luvele.com
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To avoid milk sticking or burning to the base of the saucepan when heating, use
a medium heat and stir continuously with a metal spoon. Do not heat milk in the
microwave.
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After heating the milk, place the saucepan in a shallow, cold water bath to speed up
cooling. Use a sterilised kitchen thermometer to monitor temperature of the milk when
heating and cooling.
>
Avoid moving the yogurt maker during the incubation period.
>
Do not use the yogurt maker near a heat source, outdoors or in sunlight, as exposure
to excessive heat may make the yogurt separate and have a curdled appearance.
>
Refrigerate yogurt for 8 hours before using. The texture and flavour will improve with
longer refrigeration.
For more amazing gut loving yogurt
recipes visit our recipe & community
blog at
www.luvele.com
today.
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