Luvele LSVS130G, Instructions Manual

The complete Luvele range of products is backed by our 1 Year Total Cover Warranty. 

Our warranty will covers any manufacturing fault with the product and will also cover 

damage caused during transit.

Your warranty starts from the purchase date of your Luvele product.

You do not need to register your warranty as your details are automatically processed 

at the time of purchase.

Warranty Process

We want to make any warranty claim as simple as possible for you. All you need to do is contact 

us at 

support@luvele.com 

and provide us information about the problem you are having with your 

item. Firstly, we will suggest some troubleshooting ideas to establish whether or not the issue can 

be fixed without a return. Photos of the fault may be requested if and where appropriate, and if it 

will ensure a faster resolution.

Generally, if you have an issue with your item within 30 days of receiving it, we will email you a 

prepaid return label that can be printed out and used to send the item back with. We will then 

generally send you a brand new item. The new item will be shipped within 48 hours of receiving 

the faulty item back. A confirmation email will be send when your faulty item is received back.

If you have an issue after the 30 day period we will consider repairing your item if suitable. 

If it cannot be repaired it will be replaced with a brand new item. Refunds will only be offered 

within the 30 day money back guarantee, if you choose this option over a new replacement. 

Outside of this 30 day period, your item will be repaired or replaced.

We are here to help, so please email us and the best solution to meet your needs will be offered.

support@luvele.com 

1 Year Warranty

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