END RESULTS ARE UNEVEN:
Reduce the amount of ingredients in the blender jug. Ensure all ingredients are cut
approximately the same size.
INGREDIENTS ARE TOO FINE:
Use the pulse function to prevent over processing.
LIQUID IS SPILLING OUT THE BLENDER JUG:
Reduce the amount of ingredients in the jug and make sure the lid and filling cap are
securely in place.
MY JUG IS SCRATCHED OR FOGGY:
Depending on the food items being blended and the amount of use the blender
receives, the Luvele Vibe Blender jug may require replacing from time to time.
Luvele offers replacement jug and blade sets on our website www.luvele.com.
AUTOMATIC OVERLOAD PROTECTION:
The automatic overload protection feature is designed to protect the motor and
prevent the blender from overheating. If the automatic overload protection is
activated it will cause the motor to shut off and possibly emit a light odour. If your
automatic overload protection should ever be activated, then unplug blender and
rest for up to 45 minutes in a cool place.
LOCKING NUT & BEARINGS:
In the event that the stainless steel core plate or bearings at the bottom of your
blender jug loosen and no longer securely hold the blade set in place,
DO NOT CONTINUE TO USE THE BLENDER.
You can order a new jug or contact Luvele at support@luvele.com for assistance.
SECTION NINE | P26
Troubleshooting
The Luvele Vibe Blender System is backed by our 2 Year Total Cover Warranty.
Our warranty will covers any manufacturing fault with the product and will also cover
damage caused during transit. Your warranty starts from the purchase date of your
Luvele product.
To register your warranty please visit;
www.luvele.eu/warranty for EU registrations
www.luvele.co.uk/warranty for UK registrations
www.luvele.com/warranty for USA registrations
www.luvele.com.au/warranty for Australian registrations
If your product was ordered through a separate retailer then please keep store
invoice for warranty claims.
Warranty Process
We want to make any warranty claim as simple as possible for you. All you need to
do is contact us at support@luvele.com and provide us information about the
problem you are having with your item.
Firstly, we will suggest some troubleshooting ideas to establish whether or not the
issue can be fixed without a return. Photos of the fault may be requested if and where
appropriate, and if it will ensure a faster resolution.
We are here to help, so please email us and the best solution to meet your needs will
be offered. support@luvele.com.
SECTION TEN | P27
Warranty
