WARRANTY & SERVICE
Lux Spa warrants to the original purchaser that the new pedicure spa will be free from defect during the Standard
Warranty Period (listed below). The shipping date and the uniquely-coded Serial Number on the back of each spa
chair will justify the start of the warranty period for the product. The warranty is null and void if the pedicure spa is
taken from its initial place of installation, or it is not installed in accordance with federal, state or local codes and
ordinances. Also, this warranty does not apply if the pedicure spa has beer subject to misapplication, improper
installation or maintenance, negligence, improper cleaning or other circumstances.
WARRANTY
Limited One (1) Year warranty on the Discharge/Drain Pump.
Limited One (1) Year warranty on the Clean Jet (Dry End).
Limited Three (3) Years Part-Only warranty which covers the Hydraulic System, upper massage
mechanism system.
Lux Spa will pay standard shipping charges on all replacement part during the first 90 days of the stated
Warranty Period.
After 90 days the consumer is responsible for all labor and shipping costs occurred.
EXCLUSIONS
Damage to pump parts and/or motor parts due to obstruction in plumbing lines etc.
Staining, fading or discoloration of plastic surfaces due to exposure and/or the use of harmful cleaning
agents or chemicals.
Staining, fading or discoloration caused by improper or poor water additives not related to the
maintenance of proper water are not covered by this warranty.
Staining, fading or discoloration of the seat, armrests or footrests.
Freight damage, misuse, neglect, accident, natural disaster and abuse.
Unauthorized repairs.
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SERVICE
The
Customer
shall forward all warranty-related matters to our Customer Service Department.
Original Invoice must accompany all warranty claims.
Customers are responsible for shipping defective parts back to Lux Spa. These parts must be packaged
correctly in order to protect against any further damage.
All parts are to be shipped by UPS Ground or USPS Service.
All defective parts must be shipped back to Lux spa within 30 days of receiving the new replacement parts
or warranty will be void.
T
he customer must send photos and original invoice directly to Lux Spa
for warranty claims that
cannot be determined over the phone
before any repairs can be performed.
Any service performed on the product without Lux Spa authorization will also void the Warranty.
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www.luxspachairs.com
www.luxspachair.com
