Guarantee, Installation and Operating Instructions
Luxaflex® SimpleFit Plissé & Duette® Shades
Dear Customer,
We thank you for choosing Luxaflex
®
products. In the unlikely event that the Luxaflex product
guarantee service is needed, please contact the dealer from whom the product was purchased. Alter-
natively you may contact a member of our authorised Luxaflex
®
service network. In order
to minimise any unnecessary inconvenience, we suggest that the product installation instructions
are read carefully before contacting the dealer on our service network.
GUARANTEE
Luxaflex
®
guarantees that all Luxaflex
®
window covering products are free from material and
assembly defects, provided that such products were properly installed in a domestic situation.
For non-domestic installations, refer to the Luxaflex
®
general sales conditions. The obligation of Lux-
aflex
®
is limited to repair or replacement of the defective materials or components. Repairs
will be made with like or similar parts. The guarantee is limited to the original purchaser.
To obtain the gurantee service, please contact the dealer from whom you purchased the product. The
dealer will request Sunway® to promptly repair or replace any defective parts or components.
Guarantee claims must be accompanied by proof of purchase as well as details regarding the nature of
the problem.
This guarantee is invalid if the damage or failure is caused by:
• Accident • Misuse/Abuse • Alteration • Motorised devices • Exposure to elements
• Normal wear and tear • Blinds that are not fitted in a domestic situation.
• Failure to follow measurement, installation, cleaning and maintenance instructions
The guarantee is exclusive and in lieu of all other obligations, liabilities or warranties. In no
event shall Luxaflex be liable or responsible for incidental or consequential damages or for any other
direct or indirect damage, loss, cost, expense or fee.
The guarantee does not affect the consumers statutory rights under applicable national laws in force,
nor the consumers rights against the dealer arising from their sales/purchase contract.
Scope of warranty
Year since date of purchase
1 yr
2 yrs
3 yrs
4 yrs
5 yrs
Removal of product from end user's window
✗
✗
✗
✗
✗
Carriage (to - from factory)
✓
✗
✗
✗
✗
Labour (assembly / repair)
✓
✗
✗
✗
✗
Re-installation of product at end users window
✗
✗
✗
✗
✗
Components (with like or similar parts)
✓
✓
✓
✓
✓
Fabric (with like or similar fabric)
✓
✓
✓
✗
✗
Consequential loss
✗
✗
✗
✗
✗
