PRODUCT OPERATION
FAQ (cont.)
What is the purpose of the guard gate? Is it supposed to open automatically?
The guard gate shields the nozzle(s) from debris and should remain closed at all times.
During use, the nozzle(s) will drop down below the gate and spray water. When you turn
off the bidet, the nozzle(s) will automatically retract behind the gate. You may open it
manually to access the nozzle(s) for cleaning.
Some bidets come with two nozzles. What is the difference between the two nozzles?
Our dual nozzle bidets (Neo 180, 185, 320) feature a regular wash nozzle and a feminine
wash nozzle. The wash nozzle is the standard nozzle that comes with all Luxe Bidets in
the Neo Series, and cleanses the back. The feminine nozzle has a slightly lower angle
and softer spray and cleanses the front. The nozzles can be operated separately or at the
same time. To activate the nozzles at the same time, you can point the nozzle mode knob
between ‘Women’ and ‘Wash’.
For additional troubleshooting tips or FAQ, please visit our FAQ page on luxebidet.com.
13