Document Name:
LX navigation Repair form
LX navigation d.o.o., Tkalska ulica 10, SI-3000 Celje, Slovenia
VAT ID: SI40539601
www.lxnavigation.com
Type of repair
Regular repair:
Warranty repair (please attach the original invoice):
Express repair service:
Contact information
Date:
___________________________________
Name:
___________________________________
Address:
___________________________________
Country:
___________________________________
Email:
___________________________________
Phone:
___________________________________
Custom invoice information
Contact:
___________________________________
Company:
___________________________________
VAT ID:
___________________________________
Address:
___________________________________
Product information
1. Product: _______________ Serial number: _______________ Included with unit: _______________
Defect description: _______________________________________________________________
2. Product: _______________ Serial number: _______________ Included with unit: _______________
Defect description: _______________________________________________________________
3. Product: _______________ Serial number: _______________ Included with unit: _______________
Defect description: _______________________________________________________________
Additional notes: _______________________________________________________________________
____________________________________________________________________________________
Warranty repair form
Invoice number (Mandatory attaching the copy of original invoice): ___________________________________
Signature: ___________________________________
The repair system works on principle of »first come, first served«. The unit will be added to an internal repair system and inspected. Aſter inspection the customer
will receive the informational email with inspection report and estimated costs of repair.
Please note that for older units there may be no more spare parts available.
The date of finished repair is uncertain, but usually it takes between 1-3 weeks, depending on work load. Some repairs may take longer, due to finding the problem
and solution to it.
LX navigation will not proceed with repair unless we get a straight respond on information email sent aſter inspection of device.
LX navigation is not obligated to keep the device, if the owner does not answer the information email within a 30 day period. If the customer respond aſter the given
period, some additional charges may appear.
Express repair service
LX navigation do offer an express repair service. This obligates LX navigation to send back the repaired unit at least 3 days aſter receiving it. The costs of Express
repair service are double (x2).
I have read and agree with the terms and conditions*:
Fields marked with * are mandatory.
LX navigation reserves the right to apply intitial repair fee of 50 eur + vat, which covers the cost of entry inspection, handling, final control, updating,
reporting and others. This fee is included in the price of all completed repairs.
Terms and conditions
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