End User Mode
End User Mode
End-user mode locks the end-user into the configured application or applications. The end user can still reboot and respond to
dialog boxes. Each application is automatically launched and runs in full screen mode when the device boots up.
The user cannot unintentionally or intentionally exit the application nor can the end user execute any other applications. Normal
application exit or switching methods and all Microsoft defined Windows CE key combinations, such as close (X) icon, File
Exit, File Close, Alt-F4, Alt-Tab, etc. are disabled. The Windows CE desktop icons, menu bars, task bar and system trays are
not visible or accessible. Task Manager is not available.
If the end-user selects File/Exit or Close from the applications menu bar, the menu is cleared and nothing else happens; the
application remains active. Nothing happens when the end-user clicks on the Close icon on the application’s title bar and the
application remains active.
Note: A few applications do not follow normal procedures when closing. AppLock cannot prevent this type of application
from closing, but is notified that the application has closed. For these applications, AppLock immediately restarts the
application which causes the screen to flicker. If this type of application is being locked, the administrator should close all
other applications before switching to end user mode to minimize the screen flicker.
Windows accelerator keys such as Alt-F4 are disabled.
Passwords
A password must be configured. If the password is not configured, a new device switches into Administration mode without
prompting for a password. In addition to the Administrator hotkey press, a mode switch occurs if inaccurate information has
been configured or if mandatory information is missing in the configuration.
There are several situations that display a password prompt after a password has been configured.
If the configured hotkey is pressed, the password prompt is displayed. In this case the user has 30 seconds (and within three
attempts) to enter a password. If a valid password is not entered within 30 seconds, the password prompt is dismissed and the
device returns to end-user mode.
All other situations that present the password prompt do not dismiss the prompt -- this is because the other situations result in
invalid end-user operation.
These conditions include:
l
If inaccurate configuration information is entered by the administrator, i.e. an application is specified that does not exist.
l
If the application name, which is mandatory for end-user mode, is missing in the configuration.
l
Invalid installation of AppLock (e.g. missing DLLs).
l
Corrupted registry settings.
To summarize, if an error occurs that prevents AppLock from switching to user mode, the password will not timeout and
AppLock will wait until the correct password is entered.
AppLock Password Troubleshooting
Contact your
for assistance when troubleshooting passwords.
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