Common Hardware Problems
Problem
Usual Cause
Solution
System not
• House circuit breaker tripped or in
• Reset circuit breaker on house
operating.
OFF position.
breaker panel.
Heater not
• Water level too low.
• Add water to reach fill line on Weir
operating
door.
• Heater mode not selected.
• Refer to temperature/heater functioning.
See Control instructions pgs. 9-15.
• No power to heater.
• Check house circuit breaker.
• Heater not operating.
• Contact dealer.
Water not clean.
• Clogged or blocked floor suction or
• Clean floor suction/skimmer. Remove
skimmer blockage.
blockage.
• Filter clogged (dirty).
• Clean or replace.
• Poor water chemistry.
• See Maintenance section, pg. 15.
• Insufficient filtering time.
• Run filtration mode longer.
• Improper maintenance.
• See Maintenance section, pg. 15.
• High content of solids in water.
• Use clarifier or drain and refill spa.
Abnormal
• Excessive evaporation and/or
• Use spa cover and refill as necessary.
water usage.
splashing.
Overheating
• High ambient temperature
• Contact dealer.
Low water
• Operating in FILTER mode-low speed.
• Select hi-speed jets.
flow from jets.
• Clogged or blocked suction or
• Clean floor suction/skimmer. Remove
skimmer blockage.
blockage.
• Dirty filter.
• Clean or replace.
• Jets in OFF position.
• Open jets.
• Slice valves closed.
• Open slice valves.
No water
• Pump not primed.
• See Priming section page 9.
flow from jets.
• Adjustable jets turned off.
• Turn on jets.
• House circuit breaker tripped, no
• Reset circuit breaker at house panel.
power to system.
• Faulty pump or motor.
• Contact dealer.
• Pump surges.
• Low water. Check level on Weir door.
• Slice valves closed.
• Open slice valves.
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