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62

Owner’s Manual

E

nglish

Problem

No water flow 
from jets

Water leakage 
from under spa

No air flow 
from jets

Motor will 
not operate

Black powder 
film around
water line

The spa will 
not shut off

Usual Cause

- Pump not primed 
- Adjustable jets turned off 
- House circuit breaker tripped, 
  no power to system 
- Faulty pump or motor 
- Pump surges 
- Slice valves closed

- Check unions & drain hoses

- Air control not open 
- Jet nozzle not seated properly 
- Jet nozzle missing

- House circuit breaker tripped or in 
  OFF position 
- Improper or defective wiring or 
  electrical supply 
- Thermal Overload Protection switch 
 tripped

- Wearing in of turbo/blower brushes

- Spa  trying to heat 
- Spa is in filter cycle 
- Spa is in Standard or Ready Mode

Solution

- See Priming section
- Turn on jets 
- Reset circuit breaker at 
  house panel 
- Low water. Check level on 
  Weir door
- Contact dealer

- Close or tighten as necessary

- Open control - Check jet nozzles
- Inspect jets and replace 
  as needed

- Reset circuit breaker 
- Contact dealer 
- Auto reset after motor has 
  cooled. Contact dealer if 
  motor continues to cycle

- Will disappear after use

- Check ‘Set Temperature’  in 
  Standard Mode 
- Normal. No need to change 
- Check mode setting

Summary of Contents for 300 Series

Page 1: ...o your spa trips this is normal behavior Please reset the breaker and enjoy your spa The trip test has been completed successfully If your spa was not wired to a GFCI breaker or your breaker fails the...

Page 2: ...ng medications and or having an adverse medical history should consult a physician before using a spa or hot tub WARNING Water temperature in excess of 100 F 38 C may be injurious to your health WARNI...

Page 3: ...1 300 Control Panel 22 Operating Instructions 22 User s Pads 22 Temperature Controls 23 Modes of Operation 23 Preset Filter Cycles 24 Changing Filter Cycles 24 Setting the Time 24 Light 24 501 Control...

Page 4: ...ns 50 Settings 50 Setting Time 50 Setting Filter Cycles 51 Controls 51 Equipment Safety Features 52 Automatic Time Outs 52 Common LCD Equipment Messages 52 Common LCD Messages 53 Maintenance 54 Water...

Page 5: ...g 6 DANGER Risk of Electric Shock Install at least 5 feet 1 5m from all metal surfaces As an alternative a spa may be installed within 5 feet of metal surfaces if each metal surface is permanently con...

Page 6: ...6 AWG 3 All field installed metal components such as rails ladders drains or similar hard ware located within 5 ft of the spa or hot tub shall be bonded to the equip ment grounding bus with copper co...

Page 7: ...n Use an extension cord to power your spa Allow anyone to stand on the spa cover It is not designed to support weight Power the spa unless it is filled with water 5 6 inches below top of spa lip Opera...

Page 8: ...on 8ft x 8ft x 4in 2 5m x 2 5m x 10cm Failure to provide a level surface could structurally damage your spa and void the warranty The spa must be installed to allow access for service and maintenance...

Page 9: ...stem consisting of 2 speed pumps heater and associated electrical controls are inside this front panel not shown E Drain Access Adjacent to the equipment service panel Spa drain faucets F Digital Fibe...

Page 10: ...lectrical information ampere rating and ampere requirements C Slice Valve Used to shut off water flow from the spa to the equipment while servicing Quantity will vary depending on model All should be...

Page 11: ...s are activated on control panel Cleaning or Replacing Jets Hard water can cause calcium mineral buildup that can restrict or bind the jets A jet consists of a face plate and a nozzle Rotate these par...

Page 12: ...activated to purge the lines and ensure complete filtration Ensure that at least one air control is always fully open On Off Valve Turns on or shuts off the flow of water to multiple jets or the wate...

Page 13: ...to a circuit protected by a GFCI This is a requirement by the National Electric Code article 680 42 and is also in compli ance with Underwriter s Laboratories Inc Installation Options On some models...

Page 14: ...of electrical shock connect this terminal or connector to the grounding terminal of your electrical service or supply panel with a continuous green insulated copper wire equivalent to the circuit cond...

Page 15: ...ice line 1 line 2 neu tral and ground B 240 volt 50 amp 60 Hz Single phase 4 wire service line 1 line 2 neu tral and ground C 240 volt 40 amp 60 Hz Single phase 4 wire service line 1 line 2 neu tral a...

Page 16: ...1 C2 7000 B1 C2 5600 A1 C2 5400 A1 C2 5300 A1 C2 5200 A1 C2 5100 240V C1 D2 4600 B1 D2 4400 B1 D2 4200 B1 D2 4100 C1 D2 811 A1 C2 781 A1 C2 780 A1 C2 581 A1 C2 482 A1 C2 481 A1 C2 480 A1 C2 472 A1 C2...

Page 17: ...30A 311 B1 D2 Amour B1 C2 Cabaret A1 C2 Chateau A1 C2 Elegant A1 C2 Envie A1 C2 ES A1 ESR A1 C2 ESX A1 C2 Fontaine A1 C2 Grand A1 C2 Intrigue B1 C2 Joli A1 C2 Monarque A1 C2 Mystique A1 C2 Nuage A1 C...

Page 18: ...C2 7000 A1 C2 5600 A1 C2 5400 A1 C2 5300 A1 C2 5200 A1 C2 5100 240V B1 C2 4600 A1 C2 4400 A1 C2 4200 A1 C2 4100 B1 D2 811 A1 C2 781 A1 C2 780 A1 C2 581 A1 C2 482 A1 C2 481 A1 C2 480 A1 C2 472 A1 C2 47...

Page 19: ...30A 311 B1 D2 Amour B1 C2 Cabaret A1 C2 Chateau A1 C2 Elegant A1 C2 Envie A1 C2 ES A1 ESR A1 C2 ESX A1 C2 Fontaine A1 C2 Grand A1 C2 Intrigue B1 C2 Joli A1 C2 Monarque A1 C2 Mystique A1 C2 Nuage A1 C2...

Page 20: ...ave the factory as 120V units and can be converted up to 240V units See chart below GFCI Cord Units After Conversion for voltage and amperage requirements after conversion to a 240V unit NOTE If you o...

Page 21: ...your thermal cover on the unit and close the air controls to help the heating process Priming Your Spa When filling your spa for the first time or after draining and refilling the spa you may need to...

Page 22: ...just the mode setting and change the filtration cycle Note In event of a power outage or failure the 300 Series Control System may retain settings If settings are lost re program per the instructions...

Page 23: ...l be displayed in the LCD window of the control panel Temperature Controls The maximum set temperature is 104 F 40 C and the minimum set temperature is 80 F 26 C The current water temperature or if th...

Page 24: ...eed to be reprogrammed Light Touch the LIGHT pad to turn all lights on and off The lights will automatically turn off after 4 hours of operation When in Standard mode the letters ST are displayed beie...

Page 25: ...ting of 100 F 38 C and a filtration cycle duration of 2 hours To fully utilize the unique capabilities of the control system it is important to know how to set the temperature operate the pumps operat...

Page 26: ...is reached If you want to decrease the set temperature and the LCD indicates that the temperature is increasing STOP Wait a few seconds until the actual temperature is displayed Then press the TEMP pa...

Page 27: ...d will repeat beginning at 9 00 AM Each cycle will run for the prescribed number of hours JETS Touch the JETS pad to activate the primary filtration pump The sequence of the jet action is 1 touch Low...

Page 28: ...the cycle will be displayed in the LCD window as follows F2 2 Hours for each cycle 4 hours per day F4 4 Hours for each cycle 8 hours per day F6 6 Hours for each cycle 12 hours per day F8 8 hours for e...

Page 29: ...rature setting of 100 F 38 C and a filtration cycle duration of 2 hours To fully utilize the unique capabilities of the control system it is important to know how to set the temperature operate the pu...

Page 30: ...automatically display the water temperature or dash lines If the spa is set in Standard mode or in a filtration cycle adjusting the set temperature may result in activating the heater When the heater...

Page 31: ...0 F 11 C of the set temperature only during filter cycles The SLP icon will be displayed in the LCD window when this mode is selected The heater will also come on when the heater housing temperature d...

Page 32: ...Continuous filtration 24 hours per day To exit the filter set procedure touch JETS 1 The LED window will display the current water temperature If a change is made to the duration while the spa is in...

Page 33: ...in niches Be sure to wipe these areas out with a dry cloth before connecting any portable electronic device and do not leave the device inside the niche after exiting the spa Water resistant covers ar...

Page 34: ...ights and is also used to choose various menus to navigate each section Typical use of the Temperature buttons allows changing the Set Temperature while the numbers are flashing in the LCD screen Numb...

Page 35: ...es turning the pump off on helps it to prime If the pumps will not prime after 5 times turn power off and call for service IMPORTANT A pump should not be allowed to run without priming for more than 2...

Page 36: ...temperature thresholds determined by the switch See your dealer for details Clean up Cycle optional When a pump or blower is turned on by a button press a clean up cycle begins 30 minutes after the p...

Page 37: ...mperature is reached or 1 hour has passed After 1 hour the System will revert to Rest Mode This mode can also be reset by entering the Mode Menu and changing it SHOW SET TIME OF DAY Setting the time o...

Page 38: ...mbers flashing indicate numbers that can be changed Scroll through with the up and down temperature buttons to choose what time your filter cycle will start and press the Light button to make your cho...

Page 39: ...nel button functions BUTTON NAME FUNCTION Jets 1 Jets 2 Jets 3 Light Up Arrow Down Arrow Activates jets on low or high setting Activates lights Increases temperature and allows for navigation through...

Page 40: ...essing the Select button or the Right Arrow button will save the new set temperature On the right side of the screen the menu selections can be selected with the Up and Down Buttons Use the Select But...

Page 41: ...corner of the display These ranges can be used for various reasons with a common use being a ready to use set ting vs a vacation setting Each range maintains its own set temperature as programmed by...

Page 42: ...by selecting the Jet buttons Manually exit Priming Mode by pressing the Exit Button PRIMING THE PUMPS As soon as the Priming Mode screen appears on the panel select the Jets 1 button once to start Pu...

Page 43: ...each filter cycle the water devices like blower and other pumps will run briefly to purge the plumbing to maintain good water quality FREEZE PROTECTION If the temperature sensors within the heater de...

Page 44: ...t programmable PURGE CYCLES In order to maintain sanitary conditions as well as protect against freezing secondary water devices will purge water from their respective plumbing by running briefly at t...

Page 45: ...and closes a series of four solenoid valves to provide a therapeutic sequencing massage The control panel for the system allows you to start or stop operation change programs change speeds or pause th...

Page 46: ...ay the current program and the sequencing speed Pausing To pause the sequencing action of the system at any point simply press the PAUSE button This will suspend the operation of the valves and hold t...

Page 47: ...47 Owner s Manual E nglish...

Page 48: ...appear for download After Application Download Make sure your smart device s WiFi setting is on and that you are near your spa Open your device s WiFi settings and find the BWG SPA network which will...

Page 49: ...ettings in the top right corner 3 Choose Advanced at the bottom center 4 Type in your home WiFi connection informa tion and SAVE 5 Be sure to select Open WEP WPA or WPS based on your home Wi Fi rounte...

Page 50: ...between READY and REST READY indicates your spa s controls can be turned on or off immediately REST indicates your spa will have to wake up from sleep mode Temperature range offers a high tempera ture...

Page 51: ...me of day each starts and the duration of each cycle Note The recommended duration of filter cycles is twice a day three hours per cycle Controls From the main screen choose Controls on the top left c...

Page 52: ...heater Overheat One sensor has detected temperature of spa water entering heater to be 110 F 43 C Heater flow problem What happens Spa heater will automatically shut down until temperature falls below...

Page 53: ...ng sensor Non functioning sensor Corrective Action Remove filter and clean Add water Contact dealer Open all jets Add water Contact dealer Open all jets valves Remove blockage Add Water Open all jets...

Page 54: ...idual amount before using Also use your Clean Up Cycle heavy use for additional filtration Tests should be done daily with your test kit to keep a chlorine or bromine residual of 3 0 to 5 0 ppm pH Lev...

Page 55: ...ot turn the spa heater back on until you have full flow coming from the jets for several minutes High concentrations of impurities caused by water evaporation body oils perfumes and other contaminants...

Page 56: ...top and lifting upwards Some filters are threaded on 5 Soak filter in a commercial filter cleaner degreaser available from your Elite Spa dealer per manufacturer s instructions Hose out filter cartrid...

Page 57: ...dirt grime and mild discoloration wash with a mild detergent and warm water Spa Surface Care and Cleaning Your spa shell surface is made of acrylic A minimum amount of care and cleaning will keep you...

Page 58: ...ent product Increase sanitizer level to balance water and shock if needed Adjust pH add appropriate sodium bisulfate product Use clarifier NOTE If using an ozone generator consult with your dealer bef...

Page 59: ...or bromine sanitizer shock of equivalent shock treatment product If problem is visible drain clean refill and balance spa Skim foam off using your leaf net or drain and refill Adjust pH Shock with a...

Page 60: ...ing agent if metals are present Keep proper pH level 7 2 to 7 6 Use chelating agent if metals are present Maintain minimum 150 200 ppm calcium hardness Use chelating agent if metals are present Mainta...

Page 61: ...FILTER mode low speed Clogged or blocked suction or skimmer Dirty filter Jets in OFF position Slice valves closed Clogged floor suction or skimmer Low water level Damaged or worn motor bearings Solut...

Page 62: ...pped or in OFF position Improper or defective wiring or electrical supply Thermal Overload Protection switch tripped Wearing in of turbo blower brushes Spa trying to heat Spa is in filter cycle Spa is...

Page 63: ...ing after use will help reduce skin irritation that may result from contact with spa chemicals 5 Enter the spa slowly and cautiously Be careful of your footing and allow your body to gradually adjust...

Page 64: ...figuration and DIP Settings Setup 1 As Manufactured s 6 0UMP 3PEED s 6 3PA IGHT s 6 ZONE s 6 K7 EATER PPROX K7 6 s 6 6 OR 6 5 AIN 0ANEL A1 Test Mode OFF A2 Un P1 TE LT A7 Mode changes allowed A10 High...

Page 65: ...move Fuse F7 20A 12V Light 2 Spd P1 PCBA Rev D E only Black jumper required Do not remove Wiring Configuration and DIP Settings Setup 4 As Manufactured 240V Pump 1 2 Speed 120V Ozone 12V Spa Light 120...

Page 66: ...66 Owner s Manual E nglish 504 SERIES SYSTEM WIRING DIAGRAM...

Page 67: ...J7 J49 J19 J50 J13 J12 J88 J62 F6 30A F8 30A J56 J57 J55 J59 J51 J52 J98 J10 J81 J20 J18 J43 CIRC PUMP OZONE A V HOT PUMP 1 J14 K9 J5 AUX J8 AUX J40 REMOTE J35 MAIN J34 MAIN J109 J27 J91 J22 J23 SERI...

Page 68: ...THE EQUIPMENT AND AT LEAST 5 FEET 1 52 M FROM THE INSIDE WALLS OF THE POOL SPA OR HOT TUB CONNECT ONLY TO CIRCUITS PROTECTED BY A CLASS A GFCI USE COPPER CONDUCTORS ONLY EMPLOYER UNIQUEMENT DES CONDU...

Page 69: ...prompt warranty service you must return your warranty card completed with model and serial number to your dealer immediately upon completion of the spa installation MAAX Spas Industries Corp provides...

Page 70: ...r MAAX Spas Industries Corp assumes no responsibility for errors or omissions Nor is any liability assumed for damages resulting from use of the information contained herein Specifications subject to...

Page 71: ...71 Owner s Manual E nglish NOTES...

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