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CHAPTER 5
TROUBLE SHOOTING
The Failure phenomenon and solution
Failure phenomenon
Solution
SYS Indicator off
Pls make sure the PoE module connection is right. POE Port connect with AP, LAN
port connect with computer
Can’t land to Outdoor CPE through Web
page
Pls check the IP address of computer and Outdoor CPE to see whether they are in
same networking segment, The method is click “start”-“Run” input“cmd”; ping
192.168.188.253 to test the Outdoor CPE connectivity.
Reset Outdoor CPE and load it again;
Pls make sure the IP address 192.168.188.253 is not occupied by other device in Out-
door CPE’s networking;
Check computer and cable problem, recommend to use 10/100M UTP unshielded
cable;
Clean up Arp binding from “Start”-“Run” input“cmd” arp –d
Clean the IE Brower’s temporary files and Cache file;
Outdoor CPE can’t connect with AP
(the status display unconnected)
Try to scan the avaliable wireless networking again;Make sure the Outdoor CPE’s wi-
reless standard (11b/g/n, 2.4G)is correct;
The Security and passwords are matched between Outdoor CPE and AP;
The signal strength of AP is too weak to connect, should be more than -75dBm;
Can’t scan the Outdoor CPE
Scan it several times more;
Make sure there are 5G signal existed.
Reset the Outdoor CPE, scan it again after Outdoor CPE restart;
The connection of Outdoor CPE and AP
is success, but the computer can’t share
internet
Pls Check the computer’s IP address and DNS setting. If it is dynamin, set the network
card as automatically obtain. If it is static IP, pls contact with ISP for correct IP address
and DNS address.
How to Reset Outdoor CPE
Press the “Reset” button more than 15 seconds after power on. The Outdoor CPE will
restore factory default after the Outdoor CPE restart.
