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MachineSense  •  Sales: +1-443-457-1165  •  feverwarn@machinesense.com  •  www.feverwarn.com

Getting Started with FeverWarn l Models FW1100A and FW1100B    9

QC-FW005-051821

Installing the FeverWarn App

To configure your FW1100 scanner with the FeverWarn app, download 

the FeverWarn Mobile Support App from either the Apple App Store or 

the Android Google Play Store. 

Before you begin the steps in this section, be sure your scanner 

assembly is in its intended location. This will allow the device to scan 

for available WiFi connections.    

1.  Install the app on your mobile device:

 

a.  On Android devices, go to the Google Play Store and search  

   for 

“FeverWarn 1100A-B Mobile Support”.

 

b.  On Apple (iOS) devices go to the App Store and search for  

  

 “F-Warn 1100A-B Mobile Support”.

2.  Tap on the app to begin. You will receive a prompt to log into your  

 

existing account. If you do not have an existing account, tap  

 

CREATE ACCOUNT to set up a new account and onboard your  

 scanner 

(Figure 17a)

3.  If you need to create an account, the app will ask for the MAC ID  

 

of your scanner (you will find the MAC ID on the back of the  

 

scanner unit) so have that handy 

(Figure 17b). You must enter the  

 

MAC ID as  shown, with colons and lower-case letters (example:  

 ac:67:dc:9b:fc). 

4.  The app will prompt you to enter your credentials, including your  

 

name, email, company name, etc., This allows the app to create  

 

your new account. Fill in the requested information and then tap  

 the 

“COMPLETE ACCOUNT OPERATION” button at the bottom of  

 

the screen 

(Figure 17c).

!

 

IMPORTANT: MachineSense allows for one email address per 

customer. If you manage two or more company’s scanners, you either 

must put all the sensors under one account or use different email 

addresses for separate accounts.

!

 

IMPORTANT: No spaces or “special” characters are allowed in the 

credentials fields.

(continued on next page)

Figure 17a

Figure 17b

Figure 17c

Summary of Contents for FeverWarn FW1100A

Page 1: ...6 Initial Testing 8 Installing the FeverWarn App 9 Using the FeverWarn App Connecting to a Device 11 Scans and Reports 12 Downloading Reports 13 Device Settings 14 Calibration 15 Edit Temperature Thr...

Page 2: ...rn boxes should include 1100 Series FeverWarn 5V 3000mA power cable with switch Getting Started Document Two mounting brackets L shaped bracket for attaching device to optional stand Flat bracket to m...

Page 3: ...00B FeverWarn scanners Information that applies only to the specific models is noted Please use this document to get your FeverWarn scanner up and running For new FeverWarn customers we suggest you re...

Page 4: ...e pole to the base using the mounting screw in the bottom of the stand Figure 2 with a Philips screwdriver Mounted pole not extended yet will look like Figure 3 3 Fully extend the two extension sectio...

Page 5: ...ews which are holding the attached wall bracket to the back of the unit This will remove the wall bracket and allow you to replace it with the stand bracket Hold onto these four 4 screws you will be u...

Page 6: ...ging into MachineSense s Crystalball navigating to the Machines page and then proceeding to step 5 on the next page 1 Using either a Firefox or Chrome browser go to crystalball machinesense com and cl...

Page 7: ...scanners to onboard do so now by clicking the FEVERWARN QUICK INSTALLATION button on the next screen Figure 14 Up to 20 FeverWarn units can be added That s it You have created your MachineSense Cryst...

Page 8: ...out one to four inches from the scanner s snout and hold it there for a few seconds The screen will display GO in green and you should hear a beep Figure 16 If the screen displays STOP in red it indic...

Page 9: ...ting account If you do not have an existing account tap CREATE ACCOUNT to set up a new account and onboard your scanner Figure 17a 3 If you need to create an account the app will ask for the MAC ID of...

Page 10: ...ith colons and lower case letters example ac 67 dc 9b fc When you have double checked that the MAC ID you entered matches the MAC ID on the device tap NEXT 7 After a few seconds a screen will indicate...

Page 11: ...een similar to Figure 21 NOTE Your scanner will have a different WiFi network name than the one shown here Tap Connect in the lower right corner to connect to your scanner Make sure that WiFi is turne...

Page 12: ...temperature 2 Use the drop down arrow to select your report Figure 24 3 Select an option from the drop down menu 4 The graph will display on the screen 5 You can toggle the graph between Celsius and F...

Page 13: ...e 26 Figure 27 Figure 28 Using the FeverWarn App Downloading Reports 1 You can DOWNLOAD the report by selecting the download icon from the SCANS AND REPORTS banner Figure 26 2 After selecting the DOWN...

Page 14: ...een and tap Device Settings Figure 29 2 Because you are attempting to change the parameters of the scanner you will be asked to re enter your user email and password the same that you used to log in t...

Page 15: ...hould have a second person helping you 1 To begin tap START CALIBRATION 2 A pop up will appear to verify you want to proceed with the calibration Triggering a calibration alert will disable thermal de...

Page 16: ...can the temperature of your fist Put that value in the Temperature field 7 Once values are selected entered tap Get Realtime Data 8 After clicking Get Realtime Data verify temperature using a medical...

Page 17: ...443 457 1165 feverwarn machinesense com www feverwarn com 051821 Using the FeverWarn App Calibration continued 11 Once data point 2 is captured click Finish Calibration Figure 38 12 Calibration compl...

Page 18: ...ure Threshold You can optionally adjust the range of acceptable temperatures through the Device Settings 1 Tap Device Settings from the home screen 2 Scroll to EDIT THRESHOLD from the Device Settings...

Page 19: ...ARM BASED ON the drop down field Figure 41 3 Select your choice 4 Press SAVE Edit Display Settings 1 You can modify the information displayed on the FeverWarn Scanner unit by changing DISPLAY SETTINGS...

Page 20: ...oll to DISPLAY MESSAGES Figure 43 2 You can enter up to 5 characters to display after a temperature scan 3 Select the message you want to edit Change the text to your desired message 4 Press SAVE DISP...

Page 21: ...available networks 2 Choose the network you want to connect to You should choose a network with good signal strength 3 Enter the credentials for the network you want to join ask your system administr...

Page 22: ...48 1 RESTORE FACTORY SETTINGS This option returns the device to the state it was when you took it from its box THIS WILL DELETE ALL DATA ON THE DEVICE This will not off board the device 2 RESTORE PREV...

Page 23: ...r by plugging the included power supply into a nearby 120 VAC source The scanner should boot up and the screen should illuminate This can take a few minutes during startup 3 Your sensor is now up and...

Page 24: ...1 Simply pull up your sleeve approximately 2 inches 5 cm above palm side Figure 50 2 With your arm straight place your inner wrist area 1 inch below the scanner for two seconds 3 GO NO GO instructions...

Page 25: ...nd zones that you might want to change This section will help you customize your MachineSense Crystalball account 1 Browse to crystalball machinesense com and login with your established credentials 2...

Page 26: ...here if you re going to change the location name click the three dot menu to the right of the Location header click Rename and then type in the new location name 4 You ll see the new FW1100B scanner D...

Page 27: ...now 100 operational Browse to crystalball machinesense com and log in with your company s credentials to electronically access this and other helpful documentation and videos Videos are available on...

Page 28: ...MachineSense Sales 1 443 457 1165 feverwarn machinesense com www feverwarn com QC FW005 051821...

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