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11

Owner’s Manual

Owner’

s Manual

Repair

Service for Mackie products is available at a factory-
authorized service center. Service for Mackie products 
living outside the United States can be obtained through 
local dealers or distributors.

If your HMX-56 needs service, follow these instructions:

1.  Review the preceding troubleshooting suggestions. 

Please.

2.  Call Tech Support at 1-800-898-3211, 7 am to 5 pm 

PST, to explain the problem and obtain a Service 
Request Number. Have your HMX-56’s serial 
number ready.  

You must have a Service Request Number before 
you can obtain factory-authorized service.

3.  Keep this owner’s manual and the detachable 

linecord. We don’t need them to repair the HMX-56.

4.  Pack the preamplifier in its original package, 

including endcaps and box. This is 

VERY 

IMPORTANT

. When you call for the Service 

Request Number, please let Tech Support know if 
you need new packaging. 

Mackie is not responsible 

for any damage that occurs due to non-factory 
packaging.

5.  Include a legible note stating your name, shipping 

address (no P.O. boxes), daytime phone number, 
Service Request Number, and a detailed description 
of the problem, including how we can duplicate it.

6.  Write the Service Request Number in 

BIG PRINT

 on 

top of the box. Units sent to us without the Service 
Request Number will be refused.

7.  Tech Support will tell you where to ship the 

preamplifier for repair. We suggest insurance for all 
forms of cartage.

8.  We’ll try to fix the HMX-56 within three to five 

business days. Ask Tech Support for the latest 
turn-around times when you call for your Service 
Request Number. The HMX-56 must be packaged in 
its original packing box, and must have the Service 
Request Number on the box. Once it’s repaired, we’ll 
ship it back the same way in which it was received. 
This paragraph does not necessarily apply to non-
warranty repair.

 

Note:

 You must have a sales receipt from an 

Authorized Mackie Dealer to qualify for a warranty 
repair.

Need Help?

You can reach a technical support representative  

Monday through Friday  

from 7 AM to 5 PM PST at:

1-800-898-3211

After hours, visit www.mackie.com and click Support,  

or email us at: techmail@mackie.com

R

Summary of Contents for HMX-56

Page 1: ......

Page 2: ...induced hearing loss but nearly everyone will lose some hearing if exposed to suf ciently intense noise for a period of time The U S Government s Occupational Safety and Health Administration OSHA has...

Page 3: ...Features 8 FrontPanel 8 1 SOURCEA DLevelControls 8 2 EFFECTSRETURNLevelControl 8 3 PHONESLEVELControl 8 4 EFFECTSSENDA D 8 5 L RMIXEFFECTSSEND 8 6 POWERLED 8 7 INSTRUMENTLABELS 8 RearPanel 9 8 IECPowe...

Page 4: ...ter that are the ever popular hook up diagrams that show typical setups for live sound and recording Then when you have time read the Features Description section This describes every knob switch and...

Page 5: ...he volume gets really loud really fast turn down the Main Mix level control on your mixer until you can turn up the headphone amp LEVEL control at least halfway Conversely if you have to turn the head...

Page 6: ...Phones outputs are routed to In Ear Monitor IEM systems and three are routed to ampli ers powering monitor wedges Note The output level of the Phones outputs are higher than a standard line level outp...

Page 7: ...recording application Four aux sends from the 1640 provide four separate mono headphone mixes to the HMX 56 The Phones output from the 1640 is connected to the Main Inputs on the HMX 56 allowing the t...

Page 8: ...output 6 POWERLED This lights up when the HMX 56 power switch 9 is turned on 7 INSTRUMENTLABELS Your HMX 56 came with a set of nine magnetic labels that you can place adjacent to the SOURCE level con...

Page 9: ...s otherwise you will only hear the effects in one side of the headphones See Mults and Y s in Appendix B for more info 13 SOURCEINPUTA D These 1 4 TRS jacks accept a balanced or unbalanced line level...

Page 10: ...he way back into the IEC socket 5 Reconnect the linecord and turn the POWER switch on If two fuses blow in a row it will be necessary to have your HMX 56 serviced There are no user serviceable parts i...

Page 11: ...y packaging 5 Include a legible note stating your name shipping address no P O boxes daytime phone number Service Request Number and a detailed description of the problem including how we can duplicat...

Page 12: ...ground earth connection from the balanced input ground earth connection leaving the unbalanced ground connected to the balanced input low cold connection only In some cases you may have to make up sp...

Page 13: ...Output 100 mW output THD N 0 07 20 Hz to 20 kHz BW Noise Residual Output Noise 22 Hz to 22 kHz BW 103 dBu all outputs off 60 load 97 dBu all outputs 12 o clock 60 load Input Sensitivity Main Input and...

Page 14: ...FX Rtn R FX Send Main Input Right Left Effects Return Right Source A Source B Source C Source D Phones 1 L Phones 1 R Source B Level Source C Level Source D Level Effects Return Level Effects Send A...

Page 15: ...of the LOUD Technologies factory authorized service centers and deemed eligible for repair or replacement under the terms of this warranty will be repaired or replaced within thirty days of receipt LO...

Page 16: ...Road NE Woodinville WA 98072 USA United States and Canada 800 898 3211 Europe Asia Central and South America 425 487 4333 Middle East and Africa 31 20 654 4000 Fax 425 487 4337 www mackie com E mail s...

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