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Fault Finding
Should a problem arise with the use of the Transfer Aid, review the Table below.
Find the fault and complete the recommended solution.
If the fault is not found and/or the solution does not correct the problem, contact your local Mackworth authorised dealer
immediately – contact details are provided on the last page of this manual.
Fault
Action
Castors do not operate.
Ensure the brake has been fully disengaged, Check the castors are free running
Check the castors are touching the ground. If this does not correct the fault, then
contact your local authorised dealer immediately so the Transfer Aid can be checked
to ensure proper continued operation.
Movement is compromised by
excessive force required to move the
Aid
Check the castors are not fouled with debris that would restrict its movement (clean
out, test and return to service) If this does not correct the fault, then contact your
local authorised dealer immediately so the Transfer Aid can be checked to ensure
proper continued operation.
Movement is restricted
Damaged footplate that is catching on the floor level. Remove and place out with
new - contact your local authorised dealer immediately so that parts can be
changed and the Transfer Aid can be checked to ensure proper continued operation.
Brakes do not operate
Ensure that the brake mechanism is fully engaged, check to see if both rear casters
are touching the ground. If this does not correct the fault, then contact your local
authorised dealer immediately so the Transfer Aid can be checked to ensure proper
continued operation.
General Inspection and Maintenance
9.1
Service
No service is to be carried out on the TA400 Transfer Aid while transferring a person to reduce the risk of injury.
Service must be completed by a Mackworth authorised Service Engineer.
Do not attempt to service the product yourself, or warranty is void.
To ensure the safety and continued good function of your Transfer Aid, routine service must be performed on your Transfer Aid.
Service should be completed by a Mackworth approved service engineer every 6 months to ensure the products required
standard is maintained. The service history of the product should be documented each service in the Service Log at the back of
this User Manual.
When the Transfer Aid is serviced, the 6 month service checklist must be completed for the Transfer Aid.
Service Manual Document Number: 995562.
Spare Parts Manual Document Number 992562.
The Service must be completed every 6 months after installation of the Transfer Aid to comply with LOLER Regulations.
The Transfer Aid has an expected Service Life of 10 Years.
Contact your local authorised Mackworth dealer if you:
•
Need more information.
•
Have any questions about the use or service of your Transfer Aid.
•
Notice any change in the performance.
•
Want to report an unexpected occurrence.
•
Want to arrange a service.
•
Need to ascertain necessary information for replacement parts and components.
Contact details of your local Mackworth dealer are shown on the last page of this manual
Table 8
Summary of Contents for TA400
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