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[Part 4] Technical Support

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www.madrix.com

MADRIX NEBULA User Manual

§

Fixed that the option Send The Last Received Frame Continually did not work
correctly when a universe failed after having received several universes of data
(#7344).

§

Fixed a critical issue that could halt the device when changing the LED protocol in
rare cases (#7413).

§

Fixed an issue that could cause frame dropouts when sending with very high frame
rates, receiving data from multiple sources, and dimming the output all at the same
time (#7452).

NEBULA Firmware

3.00.7380

MADRIX Version

MADRIX 5.4e

Release Date

October 2021

§

Updated the system of the device (#6971, #7115, #7117, #7504).

§

Updated the bootloader of the device (#7544).

§

A single bootloader now supports both Ethernet ports (#7695).

§

Fixed an issue for WS2811 that caused flickering on the second port; especially
when using a different protocol on the first port (#2785).

§

Fixed an issue that may cause flickering of the first LED or produced unexpected
results when using custom values for Channel Offset and Channel Order and thus
both functions at the same time (#7581).

§

Fixed an issue for GS8207 that might cause flickering of the first LED when using a
channel offset by only outputting channel counts that can be divided by 3 (#7599). 

§

Fixed an issue that did not initiate an ArtPollReply when changing the IP address
using the web configuration page (#7668).

§

Fixed an issue that did not consistently initiate a PollReply when changing settings
using the web configuration page (#7689).

NEBULA Firmware

3.01.7385

MADRIX Version

MADRIX 5.4f

Release Date

January 2022

§

Supported LEDs: APA104 [400 kHz] has been changed and renamed to APA104 [585
kHz] (#7891).

§

Supported LEDs: APA106 [400 kHz] has been deprecated. Please use APA106 [585
kHz], which is also automatically used after an update if APA160 [400 kHz] was
selected (#7870).

§

Supported LEDs: APA106 [800 kHz] has been changed and renamed to APA106 [585
kHz] (#7870).

§

Web configuration page: ArtRdm is now supported. [NEBULA acts on commands and
replies to requests with its own status and sensor data as RDM Responder.]
(#7131).

§

Supports the RDM flag to the latest Art-Net 4 protocol revision 1.4dd2 (#7904).

§

The bootloader can now read the hardware revision/model over USB (#7802).

§

Fixed a critical issue that could cause the bootloader on hardware revision 1.2 to
freeze at startup with the status-LED Power being permanently on (#7808).

§

Fixed a critical issue for WS2811 that could cause random flickering on the LEDs
(#7850).

§

Fixed an issue that caused network delays in daisy-chain mode when receiving
broadcast data and having enabled WS2811 (#7851).

§

Fixed a critical issue that would freeze the device when switching from sACN to Art-
Net as data source while receiving sACN data on all universes as well as merged
data from two Art-Net sources on all universes (#7869).

NEBULA Firmware

3.02.7387

MADRIX Version

§

Web configuration page: Now shows the output FPS that can be achieved with the
current settings (#8037).

§

Fixed that the WS2801 protocol did not send a break (#8052).

Summary of Contents for Nebula

Page 1: ...2022 inoage GmbH MADRIX NEBULA User Manual Date March 2022 Hardware User Guide...

Page 2: ...1 Web Configuration Ethernet Part 3 Using MADRIX 5 Software 28 30 1 Output Art Net 41 2 Output sACN 48 3 Output USB Part 4 Technical Support 53 54 1 Firmware Updates 60 2 Troubleshooting Part 5 Gener...

Page 3: ...1 PART Overview...

Page 4: ...Introduction This topic includes MADRIX NEBULA MADRIX NEBULA MADRIX NEBULA is a versatile interface to directly control a wide range of digital LEDs The MADRIX NEBULA directly connects to your LED pix...

Page 5: ...actory Default Settings Initiate Poll Using A 3rd Party Controller MADRIX NEBULA is a standard network node Because of this you can use the device with applications consoles desks or controllers that...

Page 6: ...M16703 SM16716 TM1814 TM1829 UCS1903 UCS2903 UCS2904 UCS512B3 UCS8904 UCS9812S WS2801 WS2803 WS2811 WS2811S WS2812 WS2812B WS2813 WS2815 WS2818 WS2822S WS2822S Addressing The protocols above currently...

Page 7: ...206 800 kHz GS8207 800 kHz GS8208 800 kHz GW6201 800 kHz GW6205 800 kHz 400 kHz LPD1882S 1 MHz LPD6803 12 MHz 8 MHz 4 MHz 2 MHz 1 MHz LPD8806 12 MHz 8 MHz 4 MHz 2 MHz 1 MHz MBI6024 24 MHz 12 MHz 8 MHz...

Page 8: ...21 800 kHz 800 kHz 800 kHz 800 kHz 800 kHz 100 75 50 25 MIN SK6112 800 kHz SK6805 800 kHz SK6812 800 kHz SK6813 800 kHz SK6822 800 kHz SK9816 800 kHz 800 kHz 800 kHz 800 kHz 800 kHz 100 75 50 25 MIN S...

Page 9: ...z 1 MHz 800 kHz 400 kHz Linear Linear Linear Linear Quadratic Quadratic Quadratic Quadratic TLS3008 1 MHz 800 kHz 400 kHz TM1804 800 kHz 400 kHz TM1809 800 kHz TM1812 800 kHz TM1814 800 kHz 800 kHz 80...

Page 10: ...CS2904 800 kHz UCS512B3 750 kHz 500 kHz 250 kHz UCS8904 800 kHz 800 kHz 16 Bit UCS9812S 1 1 MHz 100 75 50 25 MIN WS2801 24 MHz 12 MHz 8 MHz 4 MHz 2 MHz 1 MHz WS2803 24 MHz 12 MHz 8 MHz 4 MHz 2 MHz 1 M...

Page 11: ...tart Guide on how to connect your LEDs to MADRIX NEBULA help madrix com 2 Connecting To Power And Data Please see the MADRIX NEBULA Technical Manual Quick Start Guide on how to connect to power and da...

Page 12: ...x com MADRIX NEBULA User Manual 4 Setting The Network Data Source Make sure to set the correct network data source and other settings according to the controller sender you want to use Learn more Conf...

Page 13: ...over USB Sending or receiving data over USB The USB port works Fading between red green Connected to USB Drivers installed correctly No data is sent over USB Orange Connected to USB No drivers install...

Page 14: ...CN Configuration And Recommendations When Merging Art Net 1 Correctly set up and enable Art Net for each source 2 Make sure to activate ArtSync for Art Net in MADRIX 5 Learn more Sync Mode 3 Make sure...

Page 15: ...eset button between Port 1 and Port 2 3 Continue to press the reset button and supply power again over Power or USB 4 Continue to press the reset button and wait until all status LEDs of the device fl...

Page 16: ...verview 16 www madrix com MADRIX NEBULA User Manual Initiate Poll During normal operation quickly pressing the Reset button sends an Art Net PollReply and a MADRIX PollReply for device discovery to th...

Page 17: ...2 PART Device Configuration...

Page 18: ...o all device settings Topics Of This Chapter Web Configuration Ethernet 2 1 Web Configuration Ethernet This topic includes Configuration Using A Web Browser Configuration Using A Web Browser When conn...

Page 19: ...will be launched Now you have access to various information and settings B Using the MADRIX 5 Software Connect MADRIX NEBULA and your computer to the same network Assign correct network settings for y...

Page 20: ...Part 2 Device Configuration 20 www madrix com MADRIX NEBULA User Manual...

Page 21: ...arge number of Universes using Broadcast Mode instead of Unicast Mode with MADRIX 5 or a 3rd party controller you can assign different DMX universes to each device with these settings Each MADRIX NEBU...

Page 22: ...ate could be higher with 33 FPS for example The web configuration will still show 25 FPS in this case although the actual output might be higher If the network source is missing the functionality of I...

Page 23: ...Ds flicker uncontrollably If that is the case choose a lower frequency Certain LEDs need to be addressed first If your LEDs need to be addressed and have not been addressed yet please address them fir...

Page 24: ...eived channel 4 is put our first Received channel 1 is put out second Received channel 2 is put out third Received channel 3 is put out fourth Channels Per Universe Allows you to define how many DMX c...

Page 25: ...specific value here as described above in order to correctly work with MADRIX NEBULA and your LEDs Recommendation If using RGB LEDs set up 510 channels per universe Output Intensity Sets the brightnes...

Page 26: ...he device completely The website will automatically be reloaded after a few seconds Reset Reset To Factory Default Settings Restores the original settings of the device Since this may change back the...

Page 27: ...t yet addressed please address them 1 Connect your LEDs Learn more Putting The Device Into Operation 2 Connect to power and data Learn more Putting The Device Into Operation 3 Choose the corresponding...

Page 28: ...3 PART Using MADRIX 5 Software...

Page 29: ...works great in combination with the MADRIX 5 Software MADRIX 5 Software License The MADRIX 5 Software license is not included and sold separately A MADRIX 5 KEY is necessary if you want to use output...

Page 30: ...connect the NEBULA over Ethernet network to the network card of your computer that runs the MADRIX 5 Software Data is distributed to the device over network cabling Ethernet and sent to the output po...

Page 31: ...devices need to be different Set up an individual IP address in the following IP address range 2 0 0 1 2 255 255 254 or 10 0 0 1 10 255 255 254 Set up the corresponding Subnet mask 255 0 0 0 Via facto...

Page 32: ...3 Fixture Patching In MADRIX 5 Start MADRIX 5 Configure the virtual LED matrix using the Matrix Generator or Patch Editor 4 Activating Art Net Go to the menu Preferences Device Manager Art Net Keyboar...

Page 33: ...vices Automatically MADRIX 5 can automatically add your MADRIX NEBULA devices Click MADRIX 5 will automatically search the network for connected devices Devices that are found will appear in the list...

Page 34: ...art 3 Using MADRIX 5 Software 34 www madrix com MADRIX NEBULA User Manual 6 Activating Devices Each of your MADRIX NEBULA devices and its ports need to be activated By default they are still deactivat...

Page 35: ...BULA is connected If more devices are connected please use the different IP addresses of different devices and device details i to identify them in the Device Manager 7 Configuration Of DMX Output Mak...

Page 36: ...Idx4 Port 0 DMX 5 BindIdx5 Port 0 DMX 6 BindIdx6 Port 0 DMX 7 BindIdx7 Port 0 DMX 8 BindIdx8 Port 0 8 Frame Time Make sure that your device is still selected under Preferences Device Manager DMX Devic...

Page 37: ...e number of DMX channels that is configured optimized frames For example if you are using 312 DMX channels on a DMX universe only 312 DMX channels will be sent with every single frame on this universe...

Page 38: ...reated in the MADRIX 5 Software In addition you can choose between Post Sync default and Pre Sync By default the sync data is sent after the main DMX Art Net data Pre Sync would send it before the mai...

Page 39: ...the menu Preferences Device Manager Art Net Keyboard shortcut F4 Art Net Select your device in the list Click A new window will open A Choose Send Unicast Mode to activate unicast mode Make sure to en...

Page 40: ...ramming or testing the selected interfaces In addition to sending out commands to nodes MADRIX 5 itself can receive ArtAddress commands Receive Activates that MADRIX 5 is able to receive ArtAddress co...

Page 41: ...ct the NEBULA over Ethernet network to the network card of your computer that runs the MADRIX 5 Software Data is distributed to the device over network cabling Ethernet and sent to the output ports Po...

Page 42: ...ADRIX NEBULA automatically works this way Make sure that your Firewall does not block data of the 239 255 X X IP address range Check the settings of the Windows Firewall Learn more Tips Microsoft Wind...

Page 43: ...Component Identifier Every single ACN device has such a unique ID When using Streaming ACN your MADRIX 5 Software is one of those devices When you start MADRIX 5 for the first time this ID will be ge...

Page 44: ...ut universes will be shown Right Mouse Click on the column State to set from Off to On indicated by green light By default the devices are already activated In the screenshot above one NEBULA is conne...

Page 45: ...sing MADRIX 5 Software 45 www madrix com MADRIX NEBULA User Manual 6A Configuration Of Single Devices Select a device in the list and click A new window will open Set up the following settings for you...

Page 46: ...to 200 which is the highest priority For example you may have set up two MADRIX PCs One gets a priority of 100 The second PC gets a priority of 50 If the first PC fails and only if it malfunctions dat...

Page 47: ...to confirm your changes 7 Frame Time Make sure that your device is still selected under Preferences Device Manager DMX Devices Set up the frame time for your device Right Mouse Click or Left Mouse Do...

Page 48: ...annels on a DMX universe only 312 DMX channels will be sent with every single frame on this universe Activate Full Frames if devices should always send full frames on a particular universe instead of...

Page 49: ...operation by connecting the LEDs supplying power and setting the output protocol as described above Learn more Putting The Device Into Operation Connect MADRIX NEBULA to your computer via USB Use the...

Page 50: ...ly Close the window with OK 4 Activating Devices Go to the menu Preferences Device Manager DMX Devices Keyboard shortcut F4 Your NEBULA devices and all of their output universes will appear in the lis...

Page 51: ...uration Of DMX Output Make sure that your output port is still selected under Preferences Device Manager DMX Devices When using your device as an output device set up Universe Right Mouse Click or Lef...

Page 52: ...will be automatically set to the same value for all output ports 7 Optimized Frames Or Full Frames Make sure that your device is still selected under Preferences Device Manager DMX Devices Choose how...

Page 53: ...4 PART Technical Support...

Page 54: ...t is highly recommended to update the firmware should a new firmware version become available You can update the device in different ways Available Firmware Updates Version Highlights NEBULA Firmware...

Page 55: ...ed over USB Voltage USB Sensor data Devices can now report back which voltage is used for Power Port 1 and Port 2 Voltage Power Voltage Port 1 Voltage Port 2 Sensor data For NEBULA models V1 1 and hig...

Page 56: ...ed LEDs UCS9812S Fixed a connection issue that did not report the device settings and status correctly in the MADRIX Device Configuration dialog when only connecting over Ethernet network NEBULA Firmw...

Page 57: ...Offset Changed task ratio of SM16703 from 1 2 2 1 to 1 3 3 1 Fixed an issue that only applied a new IP address that was set over USB after a power cycle Fixed an issue that did continue to send the l...

Page 58: ...c Release Date July 2021 Added new supported LEDs GS8206 6924 Added new supported LEDs MBI6024 6927 Added new supported LEDs SK6112 6919 Added new supported LEDs SK6805 6926 Added new supported LEDs S...

Page 59: ...ot consistently initiate a PollReply when changing settings using the web configuration page 7689 NEBULA Firmware 3 01 7385 MADRIX Version MADRIX 5 4f Release Date January 2022 Supported LEDs APA104 4...

Page 60: ...the web configuration at the same time 8128 Fixed an issue that did not send an ArtTodData packet after enabling ArtRdm in the web configuration 8136 4 2 Troubleshooting This topic includes Important...

Page 61: ...above usually only becomes apparent when 12 V power is supplied to the WS2815 LEDs as well as 5 V separately to NEBULA via an external power supply such as USB or USB power supply Then the data signal...

Page 62: ...5 PART General...

Page 63: ...as well voxel mapping That means MADRIX 5 also allows you to control real 3D LED matrices This approach is fundamentally different to the 3D projections or the physical layout of 2D surface areas tha...

Page 64: ...data DMX IN refers to DMX512 input which you can receive in MADRIX 5 DMX Channel A total of 512 DMX channels is available per DMX universe Each DMX channel is an individual control channel Valid value...

Page 65: ...data out but at the same time data can be sent to the software That means data is sent to the MADRIX PC through various means mostly USB or network MADRIX 5 can then be controlled remotely by you or...

Page 66: ...portantly you need to configure which output method MADRIX 5 should use in order to control your LED products Philips Hue Is a proprietary range of products including communication protocol for person...

Page 67: ...5 to recipients in the network Subnet Mask Is a technical grouping mechanism for network devices When using network protocols it needs to be set up for each sender or recipient in the network for cor...

Page 68: ...Layout XLR connectors are used for DMX512 There are different types 5 Pin Female 5 Pin Male Pin Assignment 3 Pin Female 3 Pin Male 1 Ground 2 Data 3 Data 4 Spare 5 Spare 5 2 PC Power Management This...

Page 69: ...tivated Usage Make sure to set up power saving settings especially if you are using A MADRIX KEY USB dongle MIDI controllers via USB USB hardware interfaces such as MADRIX NEO A notebook laptop to run...

Page 70: ...Part 5 General 70 www madrix com MADRIX NEBULA User Manual How To Change USB Power Settings In Windows 10 select Start Windows System Control Panel Power Options Change plan settings...

Page 71: ...Part 5 General 71 www madrix com MADRIX NEBULA User Manual Click Change advanced power settings...

Page 72: ...gs that might interrupt the operation as required 5 3 Tips Microsoft Windows Networks USB This topic includes Error When Saving Files USB The Windows Firewall Working With Ethernet Networks Changing T...

Page 73: ...form a right mouse click on the MADRIX exe or a shortcut to the MADRIX 5 Software and choose Run as administrator Note You need to have access to the administrator account i e password Logging in as a...

Page 74: ...Management The Windows Firewall Correct Settings The primary purpose for the Windows Firewall or any other firewall is to block any unwanted incoming or outgoing data and access But this can lead to p...

Page 75: ...o confirm Not selecting both options can cause problems with network communication Resetting The Settings If you have already chosen the wrong options MADRIX 5 you can delete the settings and choose a...

Page 76: ...drix com MADRIX NEBULA User Manual Select and delete any entries relating to MADRIX 5 e g madrix exe MADRIX music makes the light MADRIX LIGHTING CONTROL With your next start of MADRIX 5 select both o...

Page 77: ...based products and MADRIX 5 for example Art Net KiNET sACN etc you will have to set up the IP address of your network card in Windows Learn how to set it up here In Windows 10 go to Start Windows Sys...

Page 78: ...Part 5 General 78 www madrix com MADRIX NEBULA User Manual...

Page 79: ...Part 5 General 79 www madrix com MADRIX NEBULA User Manual...

Page 80: ...f this user guide e g 10 0 0 1 You only have to enter the numbers Subnet mask Sets up the Subnet mask for this computer This is an important part of the network settings just as the IP address A Subne...

Page 81: ...mpatible network settings Using several devices in a network does not mean that all should have the same IP address That will not work Instead follow these rules Set up all devices within the same IP...

Page 82: ...Part 5 General 82 www madrix com MADRIX NEBULA User Manual...

Page 83: ...Part 5 General 83 www madrix com MADRIX NEBULA User Manual 2 Press Alt on your keyboard A menu appears at the top which is otherwise hidden 3 Go to Advanced Advanced Settings A new window opens...

Page 84: ...the first and prioritized adapter 6 Click OK to confirm 7 Restart your computer Working With Files When working with computers in general you should be aware that any digital data is sensitive and pro...

Page 85: ...mong others this may include drivers for Processor Graphics Card USB Capture Card Sound Audio Card Video Codecs Windows Restart Shut Down According to the requirements of Windows MADRIX 5 will behave...

Page 86: ...ows allows you to monitor the overall performance of your computer Press Ctrl Alt Del and choose Start Task Manager German shortcut Strg Alt Entf A new window opens Task Manager Go to Performance You...

Page 87: ...rs www madrix com support download User Guides Online And Downloadable PDF help madrix com Hardware Technical Manuals Quick Start Guides Downloadable PDF help madrix com Online Forum www madrix com su...

Page 88: ...6 PART Legal...

Page 89: ...opic includes Introduction Topics Of This Chapter Introduction Legal includes all legal documents and information including copyright and more Topics Of This Chapter Imprint And Copyright 6 1 Imprint...

Page 90: ...trademark of inoage GmbH All other company names and or product names are trademarks and or entered trademarks of their respective holders The product might not always be conforming to the presentatio...

Page 91: ...cur through the usage of the product through the serviceability through abuse happenings circumstances or actions that we have no influence on No matter if the damages were caused by the holder of the...

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