TDC series user manual rev 1.0
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10. Warranty and assistance
10.2. Assistance
There are no user-serviceable parts in your amplifier.
Refer servicing to qualified technical personnel.
In addition to in-house service department, MAG
Audio supports the chain of distributors, authorized
in repairs and service. If your amplifier needs repair
contact your MAG Cinema dealer or distributor.
Occasionally, due to the nature of the failure, it might
be necessary to return defective products to MAG
Audio for repair. In this case, before shipping, please
kindly contact your MAG Cinema distributor or dealer,
or MAG Audio directly. You will be provided the RMA
number code and detailed instructions regarding
your particular case. Please do not send products
without a prior authorization.
Thank you for your understanding and cooperation
and continued support as we work to improve our
partnership.
10.1. Product warranty
By this warranty MAG Audio grants that all equipment
manufactured under the MAG Cinema trademark
is free from defects in material, components and
factory workmanship under the normal use and
maintenance for the time as specified below.
All warranty repairs and maintenance of MAG
Cinema products shall be carried out at MAG Audio
production sites or by MAG Audio authorized
personnel at no cost for the product purchaser.
Warranty period for DC series MAG Cinema amplifiers
is 3 years from the date of purchase.
Warranty repairs or maintenance will be performed
only if a) MAG Cinema product was purchased
from an official MAG Audio distributor / dealer
and b) warranty card with specified serial number,
production date, realization date, vendor’s signature
and stamp is presented.
Warranty shall not cover following: damage caused
by accident, misuse or failure to follow exploitation
rules stated in technical manual; repairs performed
by non-authorized personnel; mechanical damage
caused by shipping accidents and normal tear and
wear.
Warranty shall not be applicable to any product with
defaced, removed, or modified serial number.
If your MAG Cinema product needs repairs or
maintenance, contact your official MAG Audio
distributor / dealer. Please do not ship your MAG
Cinema product without prior authorization.
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