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Component Testing Procedures 

 

!

WARNING

 

To avoid risk of electrical shock, personal injury or death; disconnect power to range before servicing, unless  
testing requires power. 

 

© 2006 Maytag Services

 16026839 

15 

Diagnostic Code Checking 

Code Description 

When 

Checked 

Detection 

1c1c 

Shorted key 

Always 

1 minute 

1c31 

Cancel key circuit problem 

Always 

1 minute 

1c4c 

Micro communication failure 

Serial communications 

5 tries 

1c5c 

Vcc or ground 

Cook active 

1 minute 

1c6c 

EEPROM error 

Cook active 

5 tries 

1c7c 

Control not calibrated 

Always 

5 seconds 

1c8c 

Cooking program error 

Cook active 

5 tries 

1d11 Runaway 

temp 

Always 

seconds 

3d11 

Sensor open 

Cook active 

5 seconds 

3d21 

Sensor shorted 

Cook active 

5 seconds 

 

Diagnostic Code Handling 

Code 

Measurable 

What is Displayed 

Action Taken By Control 

1c1c Keypress 

Nothing 

Disables affected key 
Disables audible for affected key 
depression 

1c31 

Cancel key input, A/D out of range 

Nothing 

Disables all outputs 

1

 

1c4c 

Checksum invalid 

Nothing 

Disables all outputs 

1

 

1c5c 

Vcc/ground at test point 

Nothing 

No action 

1c6c 

EEPROM error 

Nothing 

Disables all outputs 

1

 

1c7c 

Calibration value out of range 

Nothing 

No action 

1d11 

Sensor resistance > 640° F  
(337° C) 

Nothing 

Return to idle; disables all outputs 

1

 

3d11 

Sensor resistance 

BAKE flashes 

2

 

Disables all cooking functions 

3d21 

Sensor resistance 

BAKE flashes 

2

 

Disables all cooking functions 

 

NOTES: 

1

 

"Action Taken" applies as long as the condition exists. If the condition clears, the control recovers. 

2

 

Flash rate: 0.2 seconds on, 0.1 second off. Pressing any key clears the display until the fault clears and is re-triggered. 

 

 

Summary of Contents for CER3725AGW

Page 1: ...ormation Refer to individual Technical Sheet for information on specific models This manual includes but is not limited to the following Service This manual is to be used by qualified appliance techni...

Page 2: ...cers and Consumers WARNING To avoid risk of severe personal injury or death disconnect power before working servicing on appliance to avoid electrical shock To locate an authorized servicer please con...

Page 3: ...nstructions 8 ModelIdentification 8 Service 8 Parts and Accessories 8 Extended Service Plan 8 Range Description 9 TroubleshootingProcedures 10 TestingProcedures ComponentTestingProcedures 12 Quick Tes...

Page 4: ...ction Inform consumer of the condition of range before leaving 2 Adhere to all local regulations and codes when performing service Recognize this symbol as a safety precaution WARNING If the informati...

Page 5: ...Do not use a towel or a bulky cloth as a potholder Never leave range unattended while cooking Boilovers can cause smoking and may ignite Only certain types of glass ceramic earthenware or other glazed...

Page 6: ...ub damage or move the gasket 2 Do Not Use Oven Cleaners No commercial oven cleaner or oven liner protective coating of any kind should be used in or around any part of the oven 3 Clean Only Parts List...

Page 7: ...R 3 7 2 5 A G W Brand A Amana C Magic Chef G Graffer Sattler H Hardwick J Jenn Air M Maytag N Norge U Universal Y Crosley Product Type A Accessory Cartridge C Cooktop Updraft Countertop D Downdraft C...

Page 8: ...st be connected to a grounded metallic permanent wiring system or an equipment grounding conductor should be run with the circuit conductors and connected to the equipment grounding terminal or lead o...

Page 9: ...Range Description Light Switch Clock Infinite Switches Surface Elements Surface Indicator Lights Serial Plate Oven Door Door Handle Oven Racks Broil Element Bake Element Service Drawer Door Hinges In...

Page 10: ...Clock and timer not working Power outage Verify power is present at unit Verify that the circuit breaker is not tripped Replace household fuse but do not fuse capacity Refer to Use and Care Manual Ope...

Page 11: ...le Cause Correction Surface element does not heat Open element Loose wire connection or broken wire Failed infinite switch Check element for continuity replace if failed Verify all connections are cle...

Page 12: ...rminals 220 240 VAC see wiring diagram for terminal identification If voltage is not present at bake element check wiring Approximately 21 7 Broil element Measure voltage at broil element Disconnect w...

Page 13: ...Press Up or Down Arrow pads to change This mode enables the user to indicate F or C on the display NSC Controlled Sabbath Mode Hold Clock pad for 3 to 5 seconds to activate Sabbath mode Hold Clock pad...

Page 14: ...he response Press the keypad a second time to deactivate the response Display will indicate the following Keypad Operation Bake Bake relay activated Broil Broil relay activated Timer DLB relay activat...

Page 15: ...s Diagnostic Code Handling Code Measurable What is Displayed Action Taken By Control 1c1c Keypress Nothing Disables affected key Disables audible for affected key depression 1c31 Cancel key input A D...

Page 16: ...the oven forward out of the cabinet opening 3 Disconnect or unplug the power cord leading from unit to fuse box or junction box depending on unit 4 Replace the oven using the installation instructions...

Page 17: ...t and the frame of the range Remove the two track mounting screws and remove the track If the track support is being replaced remove the mounting screw securing it to the side frame and remove the sup...

Page 18: ...e socket 8 Reverse procedure to reassemble NOTE Reposition fiberglass insulation around oven light socket to eliminate possibility of heat related problems Lamp 40 watts Lamp Socket Retaining Clip Ret...

Page 19: ...2006 Maytag Services 16026839 A 1 Appendix A...

Page 20: ...or or other locations where it may be subject to strong drafts Any opening in the wall behind the range and in the floor under the range should be sealed Make sure the flow of cooling ventilation air...

Page 21: ...1 4 inch 6 4 mm thick flame retardant millboard covered with not less than No 28 MSG sheet steel 0 015 inch 0 381 mm thick stainless steel 0 024 inch 0 610 mm thick aluminum or 0 020 inch 0 508 mm th...

Page 22: ...er of each hole as shown in figure 4 A nail or awl may be used if a drill is not available Secure the ANTI TIP bracket to the wall with the two screws provided as shown in figure 4 Proceed to STEP 3 B...

Page 23: ...on the rear of the range Others will permit the termination of the range circuit at a plug in outlet placed at a convenient point near the back of the range The range is then connected to this outlet...

Page 24: ...CE CORD OR CONDUIT INSTALLATION Pull the service cord through See figure 9 The protective earth wire must connect to the protective earth screw See figure 10 Connect the remaining wires See figure 11...

Page 25: ...14 Connect the remaining wires See figure 15 Bare Wire Torque Specifications Lug Attached to Terminal Block 20 inch pounds American Wire Gage Torque 10 14 20 inch pounds 8 25 inch pounds 4 6 35 inch p...

Page 26: ...orized service agency Please give the complete model and serial numbers of the range which is located on the range model number plate CONNECTING THE RANGE CONTINUED STRAIN RELIEF INSTALLATION Position...

Page 27: ...2006 Maytag Services 16026839 B 1 Appendix B...

Page 28: ...B 2 16026839 2006 Maytag Services Use and Care Instructions USER S GUIDE USER S GUIDE Electric Smoothtop Range CER3725AGW...

Page 29: ...The time of day will return to the display Adjusting the Oven Temperature Oven temperatures are carefully tested for accuracy at the factory It is normal to notice some baking or browning differences...

Page 30: ...ake broil or timing operation 2 Set the correct time of day using the or pads If the or pad is not pressed within 30 seconds the program will cancel Press the CLOCK pad and begin again Setting the Tim...

Page 31: ...ill reappear in the display 4 Preheat broil element for three minutes Broil with the oven door open to the first stop position about 4 inches 5 After broiling press CANCEL to turn the oven off and rem...

Page 32: ...replaced Cooktop Never use oven cleaners chlorine bleach ammonia or glass cleaners with ammonia Glass Ceramic Important Call an authorized servicer if the glass ceramic top should crack break or if m...

Page 33: ...foods as soon as possible with soap and water If the spill is not wiped up it may discolor the porcelain To make cleaning easier remove the oven door if desired See Maintenance section on page 6 Oven...

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