12
TROUBLESHOOTING
Problem
Possible Causes
Solutions
Pilot cannot be lit
Gas pressure is too low.
Regulate the pressure valve.
Fire hole is blocked.
Unblock the fire hole.
Gas control valve is defective.
Replace gas control valve.
Pilot is lit, burner won’t
light
Gas pressure is too low.
Regulate the pressure valve.
Main nozzle is blocked.
Unblock the nozzle.
Gas control valve is defective.
Replace gas control valve.
Burner makes popping
noise when gas is shut off
Nozzle diameter does not match gas supply.
Regulate nozzle diameter.
Damper is opened too much.
Reduce damper opening.
Gas supply pressure is too low.
Regulate the valve.
Has yellow/orange flame
and black smoke
Nozzle diameter does not match gas supply.
Regulate the nozzle diameter.
Damper is not opened enough.
Adjust the damper opening.
Gas is nearly empty.
Replace gas.
Aforementioned issues are just for reference. If any failure occurs, please stop using and contact a professional technician to
check and repair. ALWAYS be safe and shut off the power supply and gas supply before performing any maintenance.
