14
TROUBLESHOOTING
You can solve many common merchandiser problems easily, saving you the cost of a possible service call
Try the suggestions below to see if you can solve the problem before calling for service.
PROBLEM
POSSIBLE CAUSE/SOLUTION
Appliance is not
running
•
Unit is not plugged in.
•
Unit is not turned on.
•
Improper voltage to outlet.
•
Circuit breaker or fuse is blown.
Appliance is not cold
enough
•
Temperature control setting not properly set.
•
Ambient temperature is beyond appliance operating temperature.
•
Door is opened too frequently.
•
Door is not closed or sealing properly.
•
Insufficient space around the appliance.
Compressor starts and
stops frequently
•
External temperature is too high.
•
A large quantity of items has been placed in the unit.
•
Unit is opened frequently.
•
Door is not properly closed.
•
Temperature control has not been properly set.
LED lights do not operate
•
Appliance is not plugged in.
•
Fuse has blown.
•
LED lights are malfunctioning.
Unit vibrates
•
The unit is not properly leveled.
Appliance makes a lot of
noise
•
Rattling noise may come from the flow of hte refrigerant, which is normal.
•
At the end of a cooling cycle, you may hear the noise of liquid circulating.
•
Expansion and contraction of the internal walls may cause a cracking noise.
•
Unit is not level.
•
Check if fan is in clean and working properly.
The door does not close
properly
•
The unit is not level.
•
Door seal is damaged or dirty.
•
Shelves are not positioned correctly.
•
Something placed in the unit is blocking the door from closing.
