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10 Fault finding
During fault conditions the chair either will not drive or drives very slowly.
10.1 Limp Mode
If the DX system detects a fault that does not demand the wheelchair be stopped completely;
it will go into ‘Limp Mode’. This enables the wheelchair to be driven to a safe place at a
reduced speed.
10.2 Stuck Power Button
If the power button is pushed and not released; the system switches off. To unlock the
system, press the on/off button and then press the horn button twice within 10 seconds
(Section 6.5.3)
10.3 Joystick out of neutral at power up
If the joystick is not in the centre position when the system is switched on; the wheelchair will
not drive. This is to prevent inadvertent movement. If the joystick is returned to the centre
within 4 seconds the chair will then drive normally. If the joystick is not returned to centre
within 4 seconds, the DX2 system must be switched off and then on again.
10.4 Battery Warning Conditions
Check the batteries are charges. If the charge icon is red, put the chair on charge
immediately
Note if the batteries are allowed to discharge completely, they may not recharge (see section
7) in the event of this happening please contact your Magic Mobility Dealer for assistance.
10.5 Fault Codes
In the case of a fault; the DX2 controller may display a
flash code like the one pictured. The number indicates
where the problem is in the system. The following
information may help diagnose some faults
1
Turn the DX system off the back on again
Check the lead to the joystick module – has it been damaged or dislodged
If the above do not clear the fault, please contact your Magic Mobility dealer
2
This may not be a fault. If you have a seat elevator, the wheelchair is
programmed to drive slowly when the seat is elevated. The flash code is
indicating that the chair’s speed has been reduced while elevated.
Ensure the seat is in its lowest position before driving
If the above do not clear the fault, please contact your Magic Mobility dealer
3
Left Motor Fault – usually indicates a poor connection.
Check that the motor cables are not loose or disconnected.
If the above do not clear the fault, please contact your Magic Mobility dealer
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