Unable to Fit Retransfer Film Cassette into Printer
v
With the printer door closed, turn on the power to cancel the
transport mode.
v
While in the transport mode, the retransfer film cassette cannot be
installed to the printer with the retransfer film loaded.
"Transport Mode Setting" (
A
page 29)
Unable to Produce Desired Printing
Results
Lines Appear on Card after Printing
v
"Clean the thermal head." (
A
page 41)
Colors on Card Appear Faded after Printing
v
"Clean the cleaning roller." (
A
page 35)
v
"Clean the fan filter." (
A
page 36)
v
"Clean the card feed roller/heating roller." (
A
page 37)
v
"Clean the bobbin holders." (
A
page 40)
Peeling Occurs on Card after Printing
v
"Check the retransfer mode settings." (
A
page 111)
Overall Printing Quality is Poor
v
"Clean the cleaning roller." (
A
page 35)
v
"Clean the fan filter." (
A
page 36)
v
"Clean the card feed roller/heating roller." (
A
page 37)
v
"Clean the bobbin holders." (
A
page 40)
v
Is the printing face of the card dirty?
Use a clean card.
Card is Printed in a Single Color
v
Is the print setting set to single-color printing?
v
Is the software application setting set to single-color printing?
Check the print settings.
Strange Characters or Images are Printed
v
Is the driver for this printer selected on the computer?
Select the driver for this printer.
v
Is the USB cable connection loose?
Plug in the USB cable properly.
Retransfer cannot be Performed Successfully
v
Is the printing face of the card dirty?
Use a clean card.
v
Is the surrounding temperature or card surface temperature too
low?
Use the printer when the surrounding temperature is sufficiently high.
v
Is the retransfer speed setting value too high?
Set to a value that is smaller than the standard value, +2 (i.e.,
b1 and -3).
v
Is the temperature of the retransfer heating roller too low?
Set to a value that is larger than the standard value, +1 (i.e., +2).
Troubleshooting
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