Trouble Shooting
MKH Series Gas Griddle
L25-053 Rev. 1 (12/11)
15
Possible Cause
Heat
Set Too
High
Moisture
In Food
Turning
To Steam
Griddle
Surface
Dirty Or
Un-Seasoned
Cooking Times
Too Short
Product Shelf
Life Expired
Improperly
Stored
Product
Excessive Oil
Or Grease
On Griddle
Surface
Heat Set Too
Low
Excessive
Smoke From
Fat
X
X
Product
Sticking
X
X
X
P
r
Product Edges
Burning
X
X
X
o
b
l
Product Centers
Underdone
X
X
e
m
Greasy Or
Un-desirable
Flavor
X
X
X
Grease Build Up
On Griddle
Surface
X
X
X
Possible Cause
Manual Gas
Valve Or
Gas Supply
Turned Off/
Disconnected
Unit Not
Plugged In
Faulty Ignition
Module Or
Flame Sense
Circuit
Power Switch(s)
Off / Faulty
Control
Transformer
Thermostats
Turned To
"Off"
Low Gas
Pressure
Thermostats
Not Calibrated
Thermostat Or
Gas Valve
Failure
Faulty
Lamp/Switch
Pilot(s)
Will Not Light
X
X
X
X
X
X
P
r
Pilot Ready Light Will Not
Illuminate
X
X
X
X
X
X
o
b
l
Power Switch Will Not Illuminate
X
X
X
X
X
e
m
Griddle Will Not Heat Up
X
X
X
X
Inconsistent Surface
Temperatures
X
X
X
Griddle Stays Hot Or Overheats
X
X
5.6. Trouble Shooting Charts
The following charts may help to eliminate any basic operational problems that you may be experiencing
with your appliance. Locate the problem on the left side of the chart, and cross-reference with the possible
cause. Once the problem has been identified take the appropriate action to rectify the problem.
5.6.1. Cooking Performance
If you are having poor cooking performance, or any inconsistencies in product quality, please refer to
the following chart for help.
5.6.2. Operating Performance
The following chart may help to diagnose any operational issue you may be experiencing with your appliance.
Some issues may
REQUIRE
that a qualified service technician perform the repairs. If a qualified service
technician is required, please contact the factory.
NOTICE
All parts and service for your MagiKitch'n griddle should be ordered and installed by a MagiKitch'n
Authorized Service and Parts (ASAP) dealer. Failure to do so might result in the warranty being voided.
