YOUR WARRANTIES
Your Cook Expert has been manufactured with the utmost care� However, if it should prove to
be defective, it must be returned to the retailer or an approved Magimix after-sales service�
The list of approved repair services is available on the Magimix website�
CONTRACTUAL WARRANTY*
Your appliance is warranted for a period of 3 years including parts and labour from the date
of purchase�
You can also benefit from a 30-year warranty* for the motor by registering your appliance on
our website within 3 months of the date of purchase�
*30 years or 1000 hours of use of the motor (see “Settings” p 25)� Note that the number of
motor hours is not the same as the total number of hours that the appliance has been used�
For example, for soup, the total preparation time is about 30 minutes but the motor is actually
only used for about 1 minute�
If you wish to claim under our warranty, you must provide the original purchase invoice or
receipt�
This warranty does not cover damage resulting from fall or impact, incorrect use or care not in
compliance with the instructions for use, normal wear and tear, the use of abrasive detergents
unsuitable for plastic items, connection of the product to a local power supply with a voltage,
electrical current or socket that does not correspond to the product specifications, external
events such as fire and flooding and professional use�
The manufacturer’s warranty covers the cost of restoring a product recognised as being
defective to its original specifications and includes labour and the replacement of any defective
parts� Magimix can replace a defective product instead of repairing it�
Magimix’s obligations under the warranty are exclusively limited to the repair or replacement
of the product set out above�
This warranty is valid only in the country of purchase or in other countries in which Magimix
sells or services the same model with identical technical specifications�
The warranty proposed by Magimix does not preclude the application of country-specific
regulations when they are more favourable�
*in countries other than Australia and UK, please contact the local distributor to find out the
warranty that applies to your product�
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