15 FAQ
For the latest answers to Frequently Asked Questions, visit the Roku support website:
go.roku.com/support
Legal statement
Please note—Use of the Roku TV is governed by the Roku TV End
User Agreement (see below). In addition, an end user online profile
and billing account with Roku, Inc. (“Roku”) on Roku’s website
(“Roku Account”) is required to stream content via the Internet
using your Roku TV. A Roku Account gives you access to movies,
television shows, and other audio-visual entertainment in the
“Roku Channel Store,” a storefront of applications provided by
Roku via your device’s on-screen menu. After your Roku Account
is created, you can link your Roku TV to your account. By using the
Roku TV, you agree to the following disclaimer. For the avoidance
of doubt, the content disclaimer set forth herein shall refer to all
content and channels accessible and available on the Roku
®
TV,
including those available via the RokuR streaming platform, as
well as broadcast cable.
Due to the various capabilities of the Roku TV, as well as
limitations in the available content available therein, certain
features, applications, and services may not be available on all
Roku TV s, or in all territories. Some features on the Roku TV may
also require additional peripheral devices or membership fees that
are sold separately. Please visit the Roku, Inc. website for more
information on the Roku TV and content availability. The services
and availability of content on the Roku TV are subject to change
from time to time without prior notice.
All content and services accessible through the Roku TV belong to
third parties and are protected by copyright, patent, trademark
and/or other intellectual property laws. Such content and services
are provided solely for your personal noncommercial use. You may
not use any content or services in a manner that has not been
authorized by the content owner or service provider. Without
limiting the foregoing, you may not modify, copy, republish,
upload, post, transmit, translate, sell, create derivative works,
exploit, or distribute in any manner or medium any content or
services displayed through the Roku TV.
You expressly acknowledge and agree that your use of the Roku
TV is at your sole risk and that the entire risk as to satisfactory
quality, performance and accuracy is with you. The Roku TV and
all third party content and services are provided “as is” without
warranty of any kind, either express or implied. Roku expressly
disclaims all warranties and conditions with respect to the Roku
TV content and services, either express or, implied, including but
not limited to, warranties of merchantability, of satisfactory
quality, fitness for a particular purpose, of accuracy, of quiet
enjoyment, and non-infringement of third party rights. Roku does
not guarantee the accuracy, validity, timeliness, legality, or
completeness of any content or service made available through
the Roku TV and does not warrant that the Roku TV, content or
services will meet your requirements, or that operation of the Roku
TV will be uninterrupted or error-free. Under no circumstances,
including negligence, shall Roku be liable, whether in contract or
tort, for any direct, indirect, incidental, special or consequential
damages, attorney fees, expenses, or any other damages arising
out of, or in connection with, any information contained in, or as
a result of the use of the device, or any content or service
accessed by you or any third party, even if advised of the
possibility of such damages.
Third party services may be changed, suspended, removed,
terminated or interrupted, or access may be disabled at any time,
without notice, and Roku makes no representation or warranty
that any content or service will remain available for any period of
time. Content and services are transmitted by third parties by
means of networks and transmission facilities over which Roku
has no control. Without limiting the generality of this disclaimer,
Roku expressly disclaims any responsibility or liability for any
change, interruption, disabling, removal of or suspension of any
content or service made available through the Roku TV. Roku, the
content providers, or the service providers may impose limits on
the use of or access to certain services or content, in any case
and without notice or liability. Any questions or requests for
service relating to the content or services made available on the
Roku TV should be submitted to the respective cable content or
service provider or as described in the Roku TV User Guide.
In the event of a conflict between the Roku TV End User Agreement
and the terms set forth in this Legal Disclaimer, the Roku TV End
User Agreement shall prevail and control in all circumstances.
END USER LICENSE AGREEMENT (FOR ROKU TV)
IMPORTANT: READ THIS AGREEMENT CAREFULLY BEFORE
YOU USE A ROKU TV. ALSO REVIEW THE IMPORTANT
PRODUCT INFORMATION THAT MAY HAVE BEEN PROVIDED
WITH YOUR ROKU TV.
Overview
This End User License Agreement (“
EULA
”) between you and
Roku, Inc. (“
Roku
”) governs the use of: (a) your television which
uses the Roku platform to play digital content over the Internet
(“
Television
”), and (b) any firmware and software that have been
pre-installed on the Television and the firmware and software
updates Roku provides to you for the Television (collectively, the
“
Software
”). By linking the Television to your account on Roku’s
website (“
Roku Account
”) or using the Television, you are agreeing
to this EULA. If you are a resident of the European Economic Area,
by agreeing to this EULA, you expressly agree to waive your right
to withdraw.
If you do not agree to this EULA, you do not have the right to use
the Television or the Software. If you are within the allowable time
period for returns under the applicable return policy, you may
return the Television to your seller for a refund, subject to the
terms of such return policy. You should perform a factory reset
before you return it to erase data that may be stored on the
Television. For instructions on how to reset your Television, please
visit
www.roku.com/support.
In this EULA, “
Channel
” means an application in the Roku Channel
Store; “
Content
” means movies, television shows, music and
other audio and visual materials and entertainment; “
Content
Provider
” means any provider of Content; and “
Roku Channel
Store
” means the storefront of applications provided by Roku via
the Television’s on-screen menu.
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