Magnavox DP170MW8B Owner'S Manual Download

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INFORMATION

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Troubleshooting Guide

If this unit does not perform properly when operated as instructed in this manual. Refer to the following:

Problem

Corrective action

No power.

• Make sure the power plug is connected to an AC outlet.
• Make sure the power is turned on.

This unit does not respond to
the remote control.

• Check if the power plug is connected to an AC outlet.
• Check the batteries in the remote control.
• Aim the remote control directly at the infrared sensor window. If necessary, remove all the obstacles

between the sensor and the remote control.

• You have to be within 23 feet (7m) of this unit.
• Tune your radio to an empty AM station so that you hear a lot of static. Turn up the volume, then

if you hear some signal sound from the radio in response to your pressing buttons on the remote
control, the remote control is working.

• Press and hold any button on remote control toward a digital camera. The remote control is working

if you confirm infrared light through the digital camera.

Poor picture or noise.

• Interference signal may be received. Change the position and direction of the unit.

No picture.

• Connect the video cable firmly.
• Insert a correct video disc that can be played back on this unit.
• Set “PROGRESSIVE” correctly in “DISPLAY” menu. Turn it on only if your TV has progressive scan and

you are using the component video connections between the unit and the TV. Disable progressive
scan for all other connections. Refer to pages 6-7.

No sound/image from HDMI
connection.

• Check the HDMI connection. (Check the status of the HDMI related indications.)
• Check whether the connected monitor device or other device supports HDCP. (This unit will not

output a video signal unless the other device supports HDCP.)

• Check the setting of HDMI.
• Check whether the output format of this unit (HDMI FORMAT) matches the supported input format of

other connected device.

• If the unit is connected to the unauthorized display device with an HDMI cable, the audio/video signal

may not be output when playing back a commercial DVD-video.

Distorted picture.

• Connect this unit directly to the TV.
• There are some cases where pictures may be slightly distorted, and those are not a sign of a malfunction.
• Although pictures may stop for a moment, this is not a malfunction. Refer to page 11.
• Check if “PROGRESSIVE” is set correctly according to your TV. Refer to pages 18-20.

Disc cannot be played back.

• Insert the disc.
• Clean the disc.
• Place the disc correctly with the label side up.
• Cancel the parental lock or change the control levels.
• Handle a disc with special care so that it does not have fingerprints, scratches, or dusts on its surface.

No sound.

• Connect the audio cables firmly.
• Turn on the power of the audio component.
• Correct the audio output settings.
• Correct the input settings on the audio component.

No DTS audio is output.

• This unit does not support DTS audio.
-This is not a malfunction.

Audio or subtitle language
does not match the setting.

• The selected language is not available for audio or subtitles on the DVD.
-This is not a malfunction.

The camera angle cannot be
changed.

• The DVD does not contain sequences recorded from different camera angles.
-This is not a malfunction.

Audio or subtitle language
cannot be changed.

• The DVD does not contain audio source or subtitles in the selected language.
-This is not a malfunction.

“

” appears on the TV screen,

prohibiting an operation.

• That operation is prohibited by this unit or the disc.
-This is not a malfunction.