Check the following before requesting service:
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
No power.
Disc can not be play.
Condensation has formed.
Wrong type of discs or the disc is corrupted.
The disc is dirty or inserted incorrectly.
Wait it about one to two hours until the
player is dry.
Try other discs.
Clean disc and insert with label side up.
Playback picture rolling.
No picture and/or
no sound.
Picture quality no good.
Remote control
not working.
The unit does not
start playback.
Some functions do not
operates.
Password has been
forgotten.
The connected TV power is off.
The disc is dirty.
The batteries are not installed properly.
Color system of the player has wrong
settings.
The connection cables are not connected
correctly.
Turn on TV.
Press the N/P Button repeatedly
until correct picture appears on TV.
Clean the disc.
Replace batteries.
Install batteries as the polarity markings
inside battery compartment.
The remote is not aimed at the sensor.
Distance is too far.
There is an obstacle in the path of the beam.
Aim the remote to the sensor.
Operate within 16".
Remove obstacle.
DVD not inserted, or inserted
up-side-down.
Insert DVD disc correctly.
A non-playable disc is inserted.
Try other CD, DVD discs.
The disc is not placed on the tray.
The disc is dirty.
Clean the disc.
Some features and functions are
not available on the current discs.
Try other discs.
Use the default password "754000" to
Place the disc on the disc tray with label
side face up.
The batteries are weak or dead.
unlock and/or reset a new password.
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TROUBLESHOOTING GUIDE
Built-in battery drained
Recharge the battery as page 11.
During charging, you can play DVD/CD as
usual.
Reconnect the cables as page 13.
