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Recording
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Introduction
Connections
Basic
Setup
Function
Setup
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TROUBLESHOOTING
Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing.
Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
Symptom
Remedy
POWER
The power does not turn on.
• Check that the AC power cord is connected securely.
• Check the breaker (in case of power failure).
GENERAL
There is no picture.
• Re-connect the connecting cords securely.
• Check if the connecting cords are damaged.
• If the main menu appears on the TV screen, press [RETURN] to exit.
• Check the connection to your TV (pages 14-17).
• Check if the progressive scan mode is set correctly according to your TV (page 76).
• Switch the input selector on your TV (such as to “L1”) so that the signal
from the unit appears on the TV screen.
Picture noise appears.
• Clean the disc with a cleaning cloth.
Playback picture from the external
devices connected to this unit is
distorted.
• If the picture output signal from the external devices passes through
this unit to get to your TV, the copy protection signal applied to some
DVD could affect the picture quality. Disconnect the playback device in
question and connect it directly to your TV.
Playback picture is distorted.
• Keep the device which may cause electrical disturbances, such as a
cellular phone, away.
There is no sound.
• Clean the disc with a cleaning cloth.
• Re-connect all connections securely.
• Check if the connecting cord is damaged.
• Check the connections to the amplifier input.
• Check if the input device setting on the amplifier is correct.
• When the unit is in pause mode or in slow-motion playback mode,
sound is not output. This is not a malfunction.
• When the unit is in fast forward or fast reverse mode, sound is not
output. This is not a malfunction.
• If you are using COAXIAL DIGITAL AUDIO OUTPUT jack, check the
setting in “Disc Audio” (pages 71-72).
• While the menu or timer programming display is shown, or while the
screen saver is active, the audio is muted.
Sound is noisy.
• Clean the disc with a cleaning cloth.
No DTS sound is output.
• This unit is not compatible with DTS sound.
Menu cannot be called up.
• Menus cannot be called up during DVD recording or DVD playback.
REMOTE
CONTROL
The remote control does not
function.
• Batteries are weak.
• There are obstacles between the remote control and the unit.
• The remote control is far from the unit.
• There are no batteries in the remote control.
• Check if the unit is turned on.
• Check if you are pointing the remote control at the recorder and NOT
the TV.
If you have a plasma TV, it may interfere with the IR signal. Try the
remote with the plasma off. If the remote works, you may need to move
the unit away from the plasma TV.
PLAYBACK
The disc does not play back.
• No disc is inserted.
• A blank disc is inserted.
• The disc is upside down. Insert the disc with the labeled side facing up.
• The disc is not correctly inserted.
• The unit cannot play back certain discs (such as a CD-ROM) (page 41).
• The region code on the DVD-video does not match the unit (page 41).
• Moisture has condensed inside the unit. Remove the disc and leave the
unit turned on for about 2 hours until the moisture evaporates (page 3).
• If the disc was recorded on another recorder, the unit cannot play back
the disc if it was not finalized.
