BULLETIN: 58-601.5
EFFECTIVE: August 2011
SUPERSEDES: May 2007
Service Policy
Owners of MAGNETROL may request the return of a
control or any part of a control for complete rebuilding or
replacement. They will be rebuilt or replaced promptly.
Controls returned under our service policy must be
returned by Prepaid transportation. MAGNETROL will
repair or replace the control at no cost to the purchaser
(or owner) other than transportation if:
1. Returned within the warranty period; and
2. The factory inspection finds the cause of the claim to
be covered under the warranty.
If the trouble is the result of conditions beyond our con-
trol; or, is NOT covered by the warranty, there will be
charges for labor and the parts required to rebuild or
replace the equipment.
In some cases it may be expedient to ship replacement
parts; or, in extreme cases a complete new control, to
replace the original equipment before it is returned. If this
is desired, notify the factory of both the model and serial
numbers of the control to be replaced. In such cases, cred-
it for the materials returned will be determined on the
basis of the applicability of our warranty.
No claims for misapplication, labor, direct or consequen-
tial damage will be allowed.
Return Material Procedure
So that we may efficiently process any materials that are
returned, it is essential that a “Return Material
Authorization” (RMA) number be obtained from the fac-
tory, prior to the material’s return. This is available through
a MAGNETROL local representative or by contacting the
factory. Please supply the following information:
1. Company Name
2. Description of Material
3. Serial Number
4. Reason for Return
5. Application
Any unit that was used in a process must be properly
cleaned in accordance with OSHA standards, before it is
returned to the factory.
A Material Safety Data Sheet (MSDS) must accompany
material that was used in any media.
All shipments returned to the factory must be by prepaid
transportation.
All replacements will be shipped F.O.B. factory.
ASSURED QUALITY & SERVICE COST LESS
Magnetrol, Magnetrol logotype and Pulsar are registered trademarks of Magnetrol International, Incorporated.
Viton® and Kalrez® are registered trademarks of DuPont Performance Elastomers.
HART® is a registered trademark of the HART Communication Foundation
PACTware™ is trademark of PACTware Consortium
CSA logotype is a registered trademark of Canadian Standards Association
Halar® is a registered trademark of Allied Chemical Corp.
Hastelloy® is a registered trademark of Haynes International, Inc.
Monel® is a registered trademark of Special Metals Corporation (Formerly Inco Alloys International)
KYNAR® is a registered trademark of Pennsalt Chemicals Corp.
Tri-Clover is a registered trademark of Tri-Clover, Inc.
5300 Belmont Road • Downers Grove, Illinois 60515-4499 • 630-969-4000 • Fax 630-969-9489 • www.magnetrol.com
145 Jardin Drive, Units 1 & 2 • Concord, Ontario Canada L4K 1X7 • 905-738-9600 • Fax 905-738-1306
Heikensstraat 6 • B 9240 Zele, Belgium • 052 45.11.11 • Fax 052 45.09.93
Regent Business Ctr., Jubilee Rd. • Burgess Hill, Sussex RH15 9TL U.K. • 01444-871313 • Fax 01444-871317
Copyright © 2011 Magnetrol International, Incorporated. All rights reserved. Printed in the USA.
Performance specifications are effective with date of issue and are subject to change without notice.
PULSAR Pulse Burst Radar transmitters may be protected by one or more of the following U.S. Patent Nos.:
US 6,062,095; US 6,980,174; US 7,102,584; US 7,106,248; US 7,271,646
