WARRANTY CONDITIONS
We at Magnum Bikes offer a warranty of:
• 12 months on the frame and all electronic components including battery on the new product advertised with the guarantee promise. The period for the
calculation of the warranty period begins with the date of the invoice. If material or manufacturing defects occur during this period, we offer as guarantor
under the warranty one of the following services at our discretion:
• Free repair of the goods (repair time 1-4 weeks from receipt of goods) or
• Free exchange of the goods in whole or in part against an equivalent article (possibly also a successor model if the original product is no longer
available). Any articles or parts which have been replaced are our property. Warranty claims are excluded in case of damage to the goods by:
• Abusive or improper handling (eg operating errors, mechanical damage, incorrect operating voltage, faulty storage, improper connection, or faulty
installations).
• Excessive environmental influences (moisture, heat, overvoltage, dust, etc.)
• Failure to observe any safety precautions.
• Failure to observe the operating instructions and / or recommended maintenance intervals.
• Use of force (eg impact, impact, fall)
• Unauthorized repair attempts without our prior written consent or by a third party not authorized for the service or if the article is used for commercial
purposes.
• Defects due to normal wear and tear, unless we voluntarily provide goodwill within the first 6 months, without recognizing a right-hand wear for wear
parts such as:
Saddle, suspension fork, brakes / brake pads, disc brakes, spokes, luggage carriers, brake cables, handlebar grips, tubes / tires, bells, reflectors, front
and rear lights, pedal arms / pedals, kickstands, gear shifters, bottom bracket, sprockets / cassettes, chain. Removal or alteration of the type plate
attached to the product, the serial number or any safety label will invalidate the warranty claim. A claim of the guarantee service presupposes that we as
guarantor check the guarantee is made possible by the dispatch of the goods. Care must be taken to ensure that damage is avoided by means of a
suitable packaging. Warranty does not imply an extension or restoration of the warranty period for this appliance; Replaced parts become our property.
You must enclose a copy of the original invoice for the warranty. We ask for your understanding that we can reject the guarantee without having to settle
this invoice. The transmission of the invoice copy is used to calculate the guarantee period.
Please provide warranty claims by phone, e-mail or fax. All statutory warranty rights to which you are entitled shall remain unaffected by the above
guarantee provisions. If you have questions regarding the warranty or a guarantee, you can also contact us by email or telephone.
Magnum Bicycles
629 S State Street
Unit A
Salt Lake City, UT 84111
Phone: 323-375-2666
E-Mail:
info@magnumbikes.com
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