6 - Operation
DynaFlex II| Product Family | Installation and Operation Manual
Page 48 of 78 (D998200554-10)
Figure 6-9 – Swiping a Magnetic Stripe Card
6.8.3
How to Insert Contact Chip Cards
To insert contact chip cards, follow these steps:
1)
Wait for the device to display an action prompt, or, if the solution is designed to respond to cardholder
actions that occur while the device is idle, such as swiping, inserting, or tapping a card or electronic
payment device, or pressing the touchscreen, initiate the transaction by performing one of those
actions instead of waiting. In these cases, the device may automatically and rapidly pass through
several of the steps below without requiring cardholder interaction.
a)
Devices with a touchscreen show on-screen text and buttons (see
examples).
b)
Devices with or without a touchscreen show the transaction status using the LEDs. If the host has
directed the device to enable the contactless interface, LED1 lights solid green and all other LEDs
are off, per EMV standards, to indicate it is ready for a tap, swipe, or insert. If the host has
directed the device to disable the contactless interface, the device continues to show idle statuses
on LED1 and LED2.
c)
All devices report detailed transaction status to the host, and host software may report that
information to operators so they can guide cardholders through the transaction (for example,
“swipe, insert, or tap your card now please”).
2)
Locate the chip card insertion slot on the face of the device, as shown in
3)
Orient the chip card so the chip faces the cardholder, toward the touchscreen or contactless landing
zone and the LEDs.
4)
Insert the chip card into the slot, then push gently on the card until it stops. There should not be any
substantial resistance until the chip card is fully inserted.
5)
Wait for a prompt that the device has successfully read the card, then remove the card.
