Magtek DynaPro 30056072, Installation And Operation Manual

Page 1: ...CA 90740 I Phone 562 546 6400 I Technical Support 888 624 8350 www magtek com DynaPro Secure Cryptographic Device for PIN and Data Entry Installation and Operation Manual June 2019 Document Number D9...

Page 2: ...Services CORPORATION MasterCard is a registered trademark and PayPass and Tap Go are trademarks of MasterCard International Incorporated Visa and Visa payWave are registered trademarks of Visa Intern...

Page 3: ...screenshots and EMV transactions throughout section 5 40 Jan 12 2016 Change PIN Encryption Device to Secure Cryptographic Device for PIN and Data Entry Update Major Components Diagram Update Function...

Page 4: ...ims any liability or warranty for goods resold in other than MagTek s original packages and for goods modified altered or treated without authorization by MagTek Service may be obtained by delivering...

Page 5: ...ested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a...

Page 6: ...y Part 1 General Requirements CSA C22 2 No 60950 1 07 2nd Edition 2011 12 Information Technology Equipment Safety Part 1 General Requirements ROHS STATEMENT When ordered as RoHS compliant this product...

Page 7: ...nder this Agreement are automatically terminated COPYRIGHT The Software is copyrighted Licensee may not copy the Software except for archival purposes or to load for execution purposes All other copie...

Page 8: ...ornia and shall inure to the benefit of MagTek Incorporated its successors or assigns ACKNOWLEDGMENT LICENSEE ACKNOWLEDGES THAT HE HAS READ THIS AGREEMENT UNDERSTANDS ALL OF ITS TERMS CONDITIONS AND R...

Page 9: ...Liquid Crystal Display 13 1 8 10 Digit Numeric Pad 13 1 9 Function Buttons Soft Keys 14 1 10 Low Power Standby Mode 14 1 11 Magnetic Card Reading 14 1 12 Chip Card Reading 14 1 13 Contactless Card Re...

Page 10: ...w to Swipe Magnetic Stripe Cards 30 5 3 2 How to Insert Contact Chip Cards 30 5 3 3 How to Enter Card Information Manually 33 5 4 How to Verify the Transaction Amount 33 5 5 How to Select the Card Typ...

Page 11: ...ing convenience and speed to Retail and Financial transactions DynaPro features include PCI PTS v3 x SRED Compliant Meets EMV level 1 and 2 requirements Track Secure Card Reader EMV chip card reader C...

Page 12: ...TURE CAPTURE BLACK USB 6FT USB No Yes 30056086 DYNAPRO V3 TST NO CTLESS SIGNATURE CAPTURE BLACK USB 6FT USB No Yes 30056082 DYNAPRO V3 PCI NO CTLESS NO SIGCAP BLACK USB 6FT USB No No 30056085 DYNAPRO...

Page 13: ...rporates flexible data formatting and masking capabilities for compatibility with existing software and payment applications eliminating the need for recertification DynaPro supports Device Authentica...

Page 14: ...pting IntelliHead a magnetic read head which has encapsulated and securely potted electronics that reads decodes and encrypts card data within the head This technology secures the magnetic stripe data...

Page 15: ...ts The ferrite bead must remain attached to the stylus cable at all times do not remove Changes or modifications not expressly approved by MagTek could void the owner s authority to operate the equipm...

Page 16: ...1 Introduction DynaPro Secure Cryptographic Device for PIN and Data Entry Installation and Operation Manual Page 16 of 40 D99875586 41 Figure 1 5 Major Components Back...

Page 17: ...n send commands and data to and receive data from the device Host types include PC and Mac computers laptops tablets and smartphones Generally the host must have software installed that communicates w...

Page 18: ...t to warmer temperatures gradually to avoid condensation which can interfere with the operation of the device or cause permanent damage Do not drop or shake the device For information about ongoing ma...

Page 19: ...age and its immediate surroundings to make sure malicious individuals have not tampered with it MagTek recommends inspection training for all device operators and an inspection schedule with checkpoin...

Page 20: ...e USB cable from the back side of DynaPro when the host is ON may clear the encryption keys To connect DynaPro to a host using the USB connection connect its USB cable to the USB port on the host as s...

Page 21: ...ation DynaPro Secure Cryptographic Device for PIN and Data Entry Installation and Operation Manual Page 21 of 40 D99875586 41 3 4 How to Connect DynaPro Go to a Host via Ethernet Figure 3 2 Ethernet I...

Page 22: ...of the open end of the Privacy Shield into the openings located just above the contact card slot as shown in Figure 3 3 2 Pivot the shield down locking the three clips into the holes located just abo...

Page 23: ...n and Operation Manual Page 23 of 40 D99875586 41 3 6 About Mounting The overall dimensions of the device and the mounting hole locations are shown in Figure 3 4 Mounting DynaPro to a surface requires...

Page 24: ...graphic Device for PIN and Data Entry Installation and Operation Manual Page 24 of 40 D99875586 41 3 7 About the RJ 25 6 pin Connector Figure 3 5 RJ25 6 Pin Connector RJ25 Connector Pin Signal 1 VBUS...

Page 25: ...nction Key See section 4 1 How to Configure the Display Brightness Change network configuration Left Function Key 2 4 7 Right Function Key See section 4 2 How to Configure Ethernet Settings Show EMV d...

Page 26: ...ness To adjust the device s display brightness or contrast press Left Function Key 5 2 3 Right Function Key the numbers 523 correspond to the letters LCD to show the Adjust LCD page Press 1 to decreas...

Page 27: ...supplied by Texas Instruments The default port for the host to communicate with the device via the network is port 26 On some devices network functionality and the following network related keypad co...

Page 28: ...transaction where there is interaction between the cardholder and the operator For each transaction type the host software can direct the device to prompt the cardholder for any combination of magneti...

Page 29: ...awaiting authentication This is a normal condition when a device configured to require authentication Security Level 4 Authentication by the host software is required to return it to the Welcome page...

Page 30: ...may prompt the cardholder to swipe the card again Figure 5 2 Example of Swipe Card Page 5 3 2 How to Insert Contact Chip Cards An EMV transaction is started by the host sending an amount to be approv...

Page 31: ...the cardholder to insert the card again Figure 5 4 Processing Page Depending on the requirements of the chip card the device may ask for a signature or PIN If PIN entry is required the device asks th...

Page 32: ...ion Manual Page 32 of 40 D99875586 41 Figure 5 6 Examples of Pages Approved Declined or Terminated Transaction data is sent to the host and as the last step of the EMV transaction process DynaPro asks...

Page 33: ...wing example Figure 5 8 Example Page to Manually Enter Card Data The account number field can be configured with a minimum of 9 and a maximum of 19 digits or a minimum of 14 and a maximum of 21 digits...

Page 34: ...d is a Debit card Figure 5 10 Example of Page to Select Card Type 5 6 How to Enter PINs When PIN entry is required the display prompts the cardholder to enter a PIN the PIN field has a minimum of 4 an...

Page 35: ...7 How to Use Signature Capture If your DynaPro has signature capture capability the display prompts the cardholder to enter a signature to complete the transaction see Figure 5 12 for a sample displa...

Page 36: ...side of DynaPro wipe down the device with a soft damp cloth and then wipe with a dry cloth 6 2 Updates to Firmware Documentation Security Guidance In addition to the security guidance in the product m...

Page 37: ...y rewrite to jumpstart solution development These libraries and sample code simplify the development of custom applications that use DynaPro Go 99510124 DYNAPRO DYNAPRO MINI DYNAPRO GO SDK FOR IOS 995...

Page 38: ...489 1 v2 2 0 EN 61000 6 1 2007 EN 61000 6 3 2007 A1 C1 MasterCard TQM RoHS Compliant California Proposition 65 WEEE EU USB 1 1 USB 2 0 Physical Characteristics Dimensions L x W x H 8 8 in x 3 9 in x...

Page 39: ...ltage Requirements 5VDC Current Draw 250mA 900mA when using contactless or Ethernet Data Storage 64 Mbit internal SDRAM 256 Mbit Flash Communication Characteristics Wired Connection Types USB 2 0 USB...

Page 40: ...ondensing Vibration Resistance Not Applicable Shock Resistance Not Applicable ESD Tolerance FCC CE 4kV contact discharge 8kV air discharge when properly grounded Vapor Resistance Not Applicable Reliab...